Tags » Assessment In Libraries

Service Design: An Introduction to a Holistic Assessment Methodology of Library Services

This paper explores service design as a relevant method for service assessment and creation in a library environment. Service design allows for a holistic and systemic look at the various systems that make a library function. 44 more words


Library Analytics and Metrics - Using data to drive decisions and services edited by Ben Showers @benshowers

This book will enable libraries to make informed decisions, develop new services and improve user experience by collecting, analysing and utilising data. With the wealth of data available to library and information services, analytics are the key to understanding your users and your field of operations better and improving the services that you offer. 194 more words

Assessment In Libraries

Usus (A Community website on library usage)

Usus is the Latin for usage and this is an independent community-run website for those interested in the usage of online content. As such it provides a medium to discuss all aspects of usage in general and ways of measuring usage in particular. 107 more words

Assessment In Libraries