Tags » Baggage Fees

The US government wants airlines to treat passengers a tad more like human beings

The US government is sticking it to the airlines.

Don’t get too excited. You’re not getting more legroom. But US airlines will soon be held to a higher standard under new consumer protection rules that aim to give the flying public a clearer picture of airlines’ customer service and performance. 467 more words

New government rule would require airlines to refund baggage fees

Here’s some good news about airline baggage fees.

U.S. airlines must refund a customer’s baggage fee if that person’s luggage is “substantially delayed,” though that term wasn’t defined. 335 more words


Checked baggage fees have a hidden benefit for passengers—fewer flight delays

With air travel comes a bombardment of fees for just about everything you might imagine. A snack that isn’t a small bag of pretzels? That’ll be $8… 460 more words

Does Southwest's "Bags Fly Free" Policy Hurt On-Time Performance?

Southwest Airlines uses its “Bags Fly Free” policy of not charging passengers for their first two checked bags to set itself apart from all its competitors who have begun charging these fees in recent years. 507 more words

New Law Will Make Airlines Refund Baggage Fees When Bags Are Delayed

You’ve been there. You’re sitting at an airport in one state, while your luggage is stranded at an airport in another after it failed to make its connecting flight. 201 more words

Judge Grants Class-Action Status In Case Over Delta, AirTran Original Checked Bag Fees

A lawsuit that stretches back to all the way to 2009 and the early days of baggage fees accusing Delta Air Lines and AirTran of colluding to implement their original fees for passengers’ first checked bags has finally achieved class-action certification. 317 more words

Air Travel

I enjoy airports, for the most part.  It’s the best place to people-watch and create little stories about who they are and where they’re going.  There was the beautiful woman wearing yoga pants that seemed to be painted on (she had no underwear on, we all could see that) and a sports bra who must have been flying to Iceland for the annual “Miss Herring Pudding Contest.”  I chatted a little bit with a large sized man who was taking a spur-of-the-moment trip to Salt Lake City to see his sister who had recently been in a car accident, and I wondered how in the world the strip club would survive without its best bouncer for a whole week.  610 more words