Tags » Bank Service



After having discussed and debated over waiting and queuing, it was time to go out and see what actually happens out there. We split into groups of two and visited different places in Ahmedabad- Bus stops and terminals, supermarkets, banks, food courts, elevators and escalators within shopping malls, retail stores, railway station – and returned with a lot of observations. 242 more words

Only child learns lesson in banking service

Yesterday I had an experience with my bank that throws out the usual premise of  “big banks, big bucks, low concern for the lowly customer.” It might have been because I was polite when I complained instead of my usual storming in and shouting. 787 more words

Only Child

To Bank Customers, Sales is the Opposite of Service

This is one funny video (thanks to The Financial Brand for the tip).

Cross selling is important—especially during a new customer’s first 60 days–but turning your front line into an aggressive sales machine is not going to inspire customer loyalty.   73 more words


Corporate screw-ups

I got screwed up by this Organization / service provider, I hate this company for their pathetic service, They dont take care of the customers. These are some of the views that an agitated customer would have against some companies they deal with.  184 more words

Vodafone Service

Customer Service #2...

Kejadian ini juga sudah agak lama. Lebih lama dari kejadian yang saya ceritakan di tulisan sebelumnya malahan…

Kalau di tulisan sebelumnya urusannya adalah SIM dan saya mendapat citra baik dari Bapak/Ibu Polisi yang melayani, kali ini saya berurusan dengan salah satu bank terbesar di Indonesia milik salah satu taipan Indonesia – yang sudah tidak tinggal di Indonesia lagi semenjak kerusuhan tahun 1998 yang lalu – mengenai kartu kredit yang saya miliki, dan citra jelek yang saya dapatkan… 837 more words

My Two Cents...