Tags » Behavior Change

You Owe You

“You matter.  What you do and who you are matters.  Don’t ever go to that job thinking you’re insignificant or not important.  Don’t think you’re not valued or that your work is not valuable.” -Eric Thomas… 726 more words

Behavior Change

Can’t Delegate? Ask Madeleine

Dear Madeleine,

I am the new CEO of an asset management firm. I am concerned that my executive team is not up to speed and I am nervous about delegating to them. 820 more words


Growth 101: Surround yourself with Drive

The people that you surround yourself, ultimately make you who you are.

Take a moment and ask yourself, who do I spend the majority of my time with? 566 more words


Is Your Customer Service Legendary—or is it a Health Hazard?

This guest post is from Ian Beeson, managing director of Blanchard International, Australia.

Every interaction we have with a service provider leaves us with some sort of emotional response, from neutral and bland to deep anger and frustration at one extreme, joy and delight at the other. 579 more words

Behavior Change

Mirror, Mirror, on the Wall…

Looking in the mirror to see your true self can be scary. You may see behaviors that are not serving you as a leader. And once you are aware of these behaviors, there is always the big question: What are you going to do about it? 386 more words


Home (Part IV, Final): Where Heart, Family and Tribe(s) Are

Just as they say life flashes before you when you’re about to die (how do they know that?), I get flashes of the meaning behind my speech when presenting in front of a crowd.   1,856 more words