Tags » Branchless Banking

The Flip Side of Digital: Are Customers “Interoperable”?

> Posted by Anisha Singh and Suraj Nair, Senior Research Associate and Research Manager, IFMR LEAD

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Patel, 62, father of two, spends an hour learning how to use mobile money wallet A from his daughter. 929 more words

Center For Financial Inclusion

Consumer Protection in Digital Financial Services – Core Not Compliance

> Posted by Dylan Lennox, Partner, MFX

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After launching and operating mobile money businesses in a number of markets over the last ten years, I was aware of the necessity of protecting consumers. 900 more words

Center For Financial Inclusion

Branchless Banking di Indonesia: Sebuah Ilusi?

Isu tentang inklusi keuangan telah menjadi bahasan hangat di berbagai forum. Presiden Joko Widodo sendiri telah mengemukakan bahwa per tahun 2019, 75% penduduk Indonesia telah memiliki akses terhadap perbankan, hal itu disampaikannya pada Indonesian Fintech Festival and Conference, menjelang akhir 2016 lalu. 509 more words

Fitri Safira

How Successful Are Banking Agents in Bringing Digital Financial Services to New Customers in India?

New report from CFI Fellows Program on effective agent banking

> Posted by Shreya Chatterjee and Misha Sharma, Senior Research Associate and Project Manager, IFMR LEAD… 1,274 more words

Center For Financial Inclusion

India’s Demonetization: One Year Later, What Was the Impact on Financial Inclusion?

New data from InterMedia breaks down the impact of demonetization on financial inclusion across gender, locality, income levels, account types, and more. 

> Posted by Nadia van de Walle, Senior Research Manager, Financial Inclusion Insights, InterMedia… 1,363 more words

Center For Financial Inclusion

What’s in It for Me? Increasing the Value Proposition of Fintech for Merchants in India

Drawing on recent IFMR LEAD research, Anisha discusses the critical shortcomings of mobile money offerings for merchants in India and shares insights on what this client segment views as their ideal digital product. 849 more words

Center For Financial Inclusion

Watch out Unicorns: Centaurs Are the Future of Financial Inclusion

Insights from new CFI Fellows research on integrating human touch in Kenya’s digital financial services landscape.

> Posted by Alexis Beggs Olsen, CFI Fellow

Mbugua, owner of a restaurant, a butchery, and a dry goods store in Nairobi, Kenya has actively used financial services to grow his businesses from the meager beginnings of a small stall selling boiled cow heads. 835 more words

Center For Financial Inclusion