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Focus on the Human Side of CRM to Improve the Customer Experience

The Customer Relationship Management industry (CRM) has exploded. It’s estimated that 91% of business with more than 11 employees now use a CRM system. CRM is a term that refers to the strategies, technology, and practices that companies incorporate into their business to manage and analyze customer interactions and data. 335 more words

Business Advice

The Best Managers are the Best Communicators

As a business owner, you dedicate much of your time to communicating with your clients. While this is crucial for your business, equally important is communicating with your employees. 521 more words

Business Advice

What business lessons can we learn from the Best Picture Winner Mix-Up at the Oscars last night?

Image Credit: Washington Post

Let’s get those brain juices flowing on Monday!

What strategic business lessons can we learn from the Best Picture Winner Mix-Up at the Oscars last night?  25 more words

The Right Plan Needs the Right Combination

With the New Year now well underway, many business owners are just putting the final touches on their business plans.  That doesn’t mean, however, that adjustments can’t be made to ensure your goals can be reached in 2017. 480 more words

Leadership

5 Top Tips why Networking is so Important for Startup Businesses.                             #IntrobizNetworkingTip

Hi Everyone, Why Networking is So Important for Startups Businesses. Networking is an essential part of business. Unless you work hard at building relationships with customers and your fellow business professionals, it will be difficult to grow a sustainable business. 21 more words

Business

5 Top Tips why Networking is so Important for Startup Businesses.                             #IntrobizNetworkingTip

Hi Everyone, Why Networking is So Important for Startups Businesses. Networking is an essential part of business. Unless you work hard at building relationships with customers and your fellow business professionals, it will be difficult to grow a sustainable business. 21 more words

Cardiff

Do you agree or disagree?

Do you agree or disagree with the quote above by Theranos CEO Elizabeth Holmes? Do you think having a back-up plan sets you up for failure? 59 more words