Tags » Business + Communication

Module 15: How to ask or answer in a less direct way?

Situation: Often when we want to ask or answer a question, we tend to be very direct and straight forward. This is good if you want to give a quick response or if you know the person well, but it may be rude and impolite to some people and inappropriate. 465 more words

Business Communication

Repeat again | An evidence-based matrix activity

A matrix activity or game is an instructional strategy for getting learners to categorize, come up with solutions, or discuss points presented within a grid. This particular activity is based on research presented in the ‘Defend your research’ section of the Harvard Business Review. 379 more words

Make more profit by spending less

Whether you are in start-up or growth mode, as an entrepreneur or business owner your aim will be the same; increase profits and reduce expenses. Therefore, it is always a wise strategy to consider, analyse and monitor all overhead costs, especially the ones that reoccur on a regular basis, as they can amount to a significant sum over time. 246 more words


10 Tips For Training Adults-Employees

As a certified trainer for Development Dimensions International (DDI), I train the “Facilitating with Impact” course through The Butte College Training Place. My primary audience is supervisors and managers, but any employee who fills a role in which they train others is welcome to attend the training. 1,092 more words

Business Communication

Corporate Attire And Office Wear For A Career Woman- What's Acceptable and What's Not?

I was recently shocked  by a revelation from Nicola Thorp, a 27-year old temp worker who was ordered to go home without pay for not wearing high-heeled shoes. 399 more words


Are your hold practices wasting your customers' valuable time?

You have just lost a customer from poor service.  Money walked out the door because you didn’t value their time?  You have a problem and we’re your best friend to solve it. 337 more words

Best Practices

Mission Accomplished: 3 Storytelling Tips for Great Mission Statements

As a entrepreneur, I’m always looking for ways to articulate the mission of my business to people.  There are a ton of articles about how to write a good mission statement, ranging from useful (see “ 473 more words