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The BIG question of the SMALL: To Outsource or Not?

Any reduction in operational cost can improve a company’s profitability. Hence, for entrepreneurs who are aiming to boost the operational growth of their startup company, one of the most efficient solutions is to… 497 more words

Promoting Innovative Processes in Today’s IT-BPO Industry

Innovation, they say, is not a result of chance, but is a result of action. With the competition heating up in the Information Technology-Business Process Outsourcing (IT-BPO) arena, one of the most logical ways to win is to innovate—not only in terms of technology, but also in terms of the different processes behind technologies. 853 more words

Turning the Page: New Sights for Second Half of 2016

Today is June 30th. In the blink of an eye, the first half of 2016 is: Done!

Besides marking the first week of summer, the end of June is an important marker to assess the progress made toward your goals. 321 more words


'Managers are stupid!'

I did time at one of the world’s largest management consultancy firms (for genuine concerns about my welfare – I will not reveal which one). 458 more words

Business Insights

Responding to Disruption: Stormy weather ahead?

By Kerry Topp

“If you do what you’ve always done, then you’ll get what you’ve always got.”

There’s a paradox here: why would companies that have been successful and created a winning formula need to do anything different? 1,063 more words


DAY|2 Analytics Leaders Summit Singapore

DAY 2 of the Analytics Leaders Summit Singapore — Predicting Customer Behaviour Through Analytics, brought together the worlds leading analytics experts, providing the perfect platform for thought-sharing and innovative discussion. 523 more words

Big Data