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Invisible Manipulators of Your Mind | by Tamsin Shaw | The New York Review of Books

We are living in an age in which the behavioral sciences have become inescapable. The findings of social psychology and behavioral economics are being employed to determine the news we read, the products we buy, the cultural and intellectual spheres we inhabit, and the human networks, online and in real life, of which we are a part.

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Emerging Technology

Orange Bank to launch in France this summer

After acquiring 65% of France’s Groupama Banque last year, the French telecom company Orange will begin offering in-store and online-banking services this July. The company has partnered with IBM’s Watson artificial intelligence platform to assist customers with service support and new account creation.

Financial Services

Goldman’s bet on big data pays off

The Wall Street Journal discusses the windfall Goldman Sachs has made from its 2012 acquisition of credit reporting firm TransUnion. The TransUnion deal has given Goldman access to a trove of new consumer data, which the bank has packaged and sold to online lenders, including LendingClub and Prosper, for significant profit.

Financial Services

Part II: Direct-To-Consumer Business Model Innovation and Emerging Trends

“The Best Service Is No Service” – Picked from authors Bill Price and David Jaffe, the best way to satisfy customers is eliminate the need for service altogether. 667 more words