Tags » Business Performance

Dealing with Client Emotions when they complaint.

“When dealing with people, remember that you are not dealing with creatures of logic, but creatures of emotion…”

If you remember this statement during every one of your customer service interactions, you will be half way to understanding how to deal with customer complaints. 137 more words

Leadership

But…. Where’s my Profit gone?!!?

Profit is what being in business is all about.  It’s what we all work so hard to improve and to grow.  Congratulating clients on the great profit they’ve made so far this year is a highly enjoyable part of what I do. 348 more words

Small Business Accounting Tips To Save Time And Money

Communication Effectiveness – Using Technology as Your Surrogate!

SERIES: Part Four of a Five-Part Article

Why must you communicate?

As a leader, determining the purpose of your communication objective will lead you toward one of two options. 1,060 more words

Business Performance

5 tips to get the best sale price for your business

You need to plan to get out of your business, just like you need a plan to get into business.

There are 3 ways to leave your business: 548 more words

Small Business Accounting Tips To Save Time And Money

Communication Effectiveness – Using Technology as Your Surrogate!

SERIES: Part Four of a Five-Part Article

Why must you communicate?

As a leader, determining the purpose of your communication objective will lead you toward one of two options. 1,060 more words

Business Performance

Decision Making – Using The Quadrant Manager System© Ensures Greater Productivity Versus Activity!

When the dust settles and the calm returns, the degree of quality productivity versus sheer activity will mean the difference between profitability and mere sustainability in today’s business place. 853 more words

Business Performance