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1 May 2012 - the good news, the bad news and the uncertainty

Hi folks. Just to let you know I am still around just skulking in the background. After the redundancy announcement last Monday I’ve been a bit lax with the logging etc and, if I’m honest, eaten way too much. 435 more words

Weight Loss

Unilever's Saint John call centre to close, 50 jobs to be lost

Consumer goods giant Unilever is closing its Saint John, New Brunswick call centre, putting 50 people out of work.

The consumer contact centre, which opened in the Loch Lomand Mall in 2001, will close Sept. 159 more words


23 April 2012 - Bombshell on the work front

I have an unexpected day off. I went to work this morning as normal and at 11 they told us all to get off the phones for a meeting. 203 more words

Call Centre

"Charity Bastards" Episode 1

I’ve finally finished episode 1 of my online sitcom! It’s a mockumentary set in a Brighton call centre, where an eccentric group of people raise money for charities over the phone. 65 more words

How to work with sales people?

So you are an entrepreneur and you are looking to add a sales team you probably have a couple of questions or concerns. In this post I am going to teach you how to work with sales people. 710 more words


When the tail wags the dog....

I find it best to write when I am animated about something, the words flow more easily.

So how animated am I? probably on a level similar to John Cleese’s famous rant in Fawlty Towers when his car .broke down… 855 more words

Why can't I be a Viking . . .

or travel back in time, back to my roots in Celtic Ireland.
I was thinking about that at my desk today, answering calls about stupid questions from people who didn’t bother to read the information already sent. 398 more words