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The importance of the ‘traditional’ call centre for eCommerce businesses

A key strategic element any global e-commerce merchant, whether new or well established, is customer experience and customer care. Online stores are often able to offer customers a better deal on price and provide a wider range of stock then their high street equivalents, gaining a competitive edge over other online stores has become focused more on the excellence of customer experience.  206 more words

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Y-o-Y  Indian Telecom Subscription Data Check

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New Delhi : A population of about 125 crores, one of the largest Democracies in the Globe – India in May’14  subscribed  to a ‘one-vote’ electoral down-payment in favor of the Modi-led BJP government. 376 more words


Moncton job fair aims to make employment connections for new Canadians

WATCH: A job fair was held in Moncton Thursday to help new Canadians find work. As Global’s Shelley Steeves reports, several hundred immigrants attended the job fair with hope of finding permanent work. 378 more words


University graduate manages nearly one year of employment above minimum wage

Fredericton — A local university graduate is amazed at his good fortune after 9 consecutive months of employment. John Moneybags (not his real name) spoke to… 615 more words


Fiction - Bodhi and Jim’s Ingrown Toenails

Jim’s got Hiding toenails. So far he’s handling the discomfort they give him and he says he’s going to a doctor for an examination. It’s all part of his procedure. 2,389 more words


Business Process Outsourcing Consultants

As organizations around the world strive to improve the quality of their process while managing their bottom lines, Business Process Outsourcing has become a new imperative. 144 more words