Tags » Call Centres

Customer Service

We frequently get comments on our customer service. Fortunately the majority are praiseworthy. We offer a survey after calls so that people can leave a comment on the customer service they have. 238 more words

Call Centres

Back to business

I know, so much for the every couple of days thing, but…

Tomorrow marks the day that I get back to business, trying to get a new job! 526 more words

90's Pop

When Was It Posted?

We frequently get customers ringing us to ask if we have received their applications or registrations. After searching diligently on the computer system we invariably ask: ‘When was it posted?’ 125 more words

Call Centres

Our Little Stray

Star, the little stray cat that ran into my kitchen, went to his new home yesterday. I helped my daughter get everything she needed for him and we then picked him up from my home and took him to hers. 167 more words

Call Centres


A work colleague had a particularly nasty individual on the phone a few days ago, who insisted in finishing every sentence with the word ‘woman’. We always give our name to the caller – it’s politeness as well as good service. 185 more words

Call Centres

Black Cat

Looks like we have a new addition to the family. A little black cat ran into my kitchen on Wednesday night. Friendly little thing but covered in fleas and starving. 302 more words

Call Centres

Pay Attention!

We frequently get customers who can’t be bothered to pay attention to the details we give them. They’ll call up to take a policy and tell us to ‘get on with it’ as they have the information on the letter we sent them. 211 more words

Call Centres