Tags » Call Centres

A month in the life of Mrs Wood!

Last month my wife and I finally decided took a decision!

Our wireless router was old, slow and faulty (unlike its owner!) and our telephone package included unlimited international calls that I don’t really need anymore for business.   1,201 more words


HomeServe have backed down somewhat. They’ve removed the gross misconduct and left it at misconduct while paying me 12 weeks in lieu of notice. What’s more they’ve cocked up yet again! 45 more words

Call Centres

I'm Calling For Your Life.

‘Hello’, the voice was soft yet condescending. It felt motivated, the voice had a purpose, and it included me.

‘NO NO NO NO NO’, I yelled. 169 more words

No Update

Well I had the appeal hearing a month ago and HomeServe are still ‘investigating’. Bullshit! They are dragging their heels thinking I’ll go away. Guess what? 89 more words

Call Centres

Just a little bit call centre

I’m looking for some extra work at the moment and was offered a ‘phone interview for a job with one of the major outsourcing companies (no names, you’ll see why…) The advert was non-specific on a number of key areas: I knew what service was being provided, but for whom and how were well hidden behind generic – and in several places ungrammatical – waffle. 115 more words

Tuesday Poem - The 0800 Man

won’t listen

wants to tell me

how things must be done

which way.

I‘d rather make my own mistakes


The 0800 man

is frightened of mistakes. 126 more words

Tuesday Poem