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10 December 2017

Bleugh. I think this is the first time this season when I’ve looked out of the window and thought “what a miserable thing winter is.” (Yes yes I know: technically it’s still autumn, but you know what I mean.) 914 more words


How Hard is Your Click?

If you click hard enough on your mouse can you change the world?  And if that doesn’t work, if you click even harder next time, will change come? 293 more words


A state of inertia.

We are now entering the pre-Christmas period. Watch out! We still get almost daily calls on our land-line from people who say they are from Telstra. 549 more words

Gerard Oosterman

A month in the life of Mrs Wood!

Last month my wife and I finally decided took a decision!

Our wireless router was old, slow and faulty (unlike its owner!) and our telephone package included unlimited international calls that I don’t really need anymore for business.   1,201 more words


HomeServe have backed down somewhat. They’ve removed the gross misconduct and left it at misconduct while paying me 12 weeks in lieu of notice. What’s more they’ve cocked up yet again! 45 more words

Call Centres

I'm Calling For Your Life.

‘Hello’, the voice was soft yet condescending. It felt motivated, the voice had a purpose, and it included me.

‘NO NO NO NO NO’, I yelled. 169 more words