Tags » Call Centres

'Real people answering phones is the future' claims communications company

Hard as it may be to believe it’s being claimed that some time in the not too distant future whenever we telephone a major corporation, the phone will not be answered by an automated robot, but in fact the voice on the other end of the line will be a real human being! 329 more words

BBC

Call Centres Everywhere. Are We Paying Attention?

Last night, on Twitter, I wrote “Call Centres are like churches and bars. There is one of every corner (in Kingston). Scary.”

My tweet was read with much skepticism. 448 more words

Sevangi of Bangalore

It is not often that I am moved to poetry by a session with a call centre, but it happened today . . .

My heart has an open door… 520 more words

Ring, ring, why did you give me a call?

One of the hazards of working in a call center, is the fact that you cant control when you’re going to get a call. Most of the day, doesnt matter, because even if its just before your food break, you take your time from when you’re actually free, no issue. 252 more words

Work

call centres

As the world of business becomes a lot of competitive, corporations get a lot of ways that to become throw and a lot of economical. several of them have completed the knowledge of exploitation decision centers as a method of providing reliable client service. 608 more words

Call Centres

trick to hire Call Centres agent

A typical call centres employs three differing types of call centers Agents:

1. high activity Agents – “Grade A” Agents with the “Right Stuff” that pushes them to Succeed, and also the ostensibly Natural Compatibility with the Duties of the Position. 1,014 more words

Call Centres

10 December 2017

Bleugh. I think this is the first time this season when I’ve looked out of the window and thought “what a miserable thing winter is.” (Yes yes I know: technically it’s still autumn, but you know what I mean.) 914 more words

MUSINGS FROM UMBRIA