Tags » Call Centres
I’m looking for some extra work at the moment and was offered a ‘phone interview for a job with one of the major outsourcing companies (no names, you’ll see why…) The advert was non-specific on a number of key areas: I knew what service was being provided, but for whom and how were well hidden behind generic – and in several places ungrammatical – waffle. 115 more words
I’ve been learning how to get data on our website usage from Google Analytics.
It’s very hard, both cos Google Analytics front end is so badly designed and cos you need to learn how websites work. 570 more words