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Will MPs' report on Capita's BBC contract make any difference?

By Tony Collins

At one level, Capita’s contract to handle most of the BBC’s TV licensing work is, in general, a success, at least according to statements made to the media. 770 more words

Campaign4Change

Another Whitehall failure: no officials responsible, fluid facts and doubtful ethics. Plus ça change?

By Tony Collins

It’s rare for truth to emerge from the ashes of a failed contract.

The disastrous contract between Siemens and the BBC (the so-called Digital Media Initiative) was a rarity. 954 more words

Campaign4Change

Shedding new light on the Post Office Horizon controversy?

By Tony Collins

Dozens of families gathered in the ballroom of a Hilton hotel to hear independent investigators announce the most likely cause of an air crash that killed 132 air passengers. 5,519 more words

Campaign4Change

Capita said to owe thousands to pharmacies

By Tony Collins

Capita owes some pharmacy owners thousands of pounds, according to Chemist+Druggist.

One pharmacist Salim Jetha of Lewis Grove Pharmacy in Lewisham told Chemist+Druggist he had emailed Capita in February but it “bounced back because the inbox was full”. 196 more words

Campaign4Change

A classic "waterfall" IT project disaster - yet officials went by the book

By Tony Collins

Some of those who read “Crash – 10 easy ways to avoid a computer disaster” may remember a warning that buying an IT system on the basis that it works well in another country and can therefore be adapted to the UK’s needs, is flirting with disaster. 1,662 more words

Campaign4Change

Crazy - millions of citizens offered two competing government identity systems

 

By Tony Collins

When Whitehall departments do their own thing, the public rarely notices the duplicated time, effort and cost, at least when it comes to IT.  812 more words

Campaign4Change

Capita's chief executive to step down

By Tony Collins

Capita’s chief executive Andy Parker is to step down later this year. The company has today announced that full-year results for 2016 were “disappointing”. 351 more words

Campaign4Change