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The best reason to remember the coalition government?

By Tony Collins

A day before people go to the polls to elect a new government is, perhaps, a good time to remember a momentous achievement of the old one. 1,450 more words

Campaign4Change

A model council outsourcing report?

By Tony Collins

Cornwall Council signed a questionable outsourcing deal in 2013 but it deserves praise for the candour of the report it published on 8 April 2015 on the performance of BT. 89 more words

Campaign4Change

BT tries to rescue its faltering IT outsourcing deal in Cornwall

By Tony Collins

BT has appointed a new senior management team in Cornwall to help rescue a faltering IT-based outsourcing deal there.

Two years into the 10-year contract, BT has not met commitments and guarantees it gave when setting up BT Cornwall to take over the running of ICT, human resources, document management and other services for Cornwall Council,  Peninsula Community Health and Cornwall Partnership NHS Foundation Trust. 1,295 more words

Campaign4Change

Has 8 years of IT-based outsourcing really come to this?

By Tony Collins

In public, in the past, Taunton Deane Borough Council’s IT-based outsourcing deal has always been a success. Two years ago council officers and an executive at IBM were particularly upbeat about the success of their partnership. 997 more words

Campaign4Change

DWP tells Universal Credit trainees: just keep rebooting

By Tony Collins

IDS says Universal Credit IT is working – but C4 Dispatches asks: is it?

In a documentary broadcast yesterday undercover reporter Karl Eriksson got a job working for the Department for Work and Pensions, training as a Universal Credit call centre adviser.

819 more words
Campaign4Change

Universal Credit pays couple 1p for month of February

By Tony Collins

What will the DWP’s IT suppliers be paid for processing 1p payment?

A couple received a penny in Universal Credit benefits for the month of February, according to the…

514 more words
Campaign4Change

MPs criticise DWP's refusal to publish Universal Credit reports

By Tony Collins

As the Department for Work and Pensions continues its long and costly legal battle to stop four Universal Credit reports being published, the all-party Public Accounts Committee says a lack of openness “remains within the Department”. 590 more words

Campaign4Change