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Universal Credit pays couple 1p for month of February

By Tony Collins

What will the DWP’s IT suppliers be paid for processing 1p payment?

A couple received a penny in Universal Credit benefits for the month of February, according to the…

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MPs criticise DWP's refusal to publish Universal Credit reports

By Tony Collins

As the Department for Work and Pensions continues its long and costly legal battle to stop four Universal Credit reports being published, the all-party Public Accounts Committee says a lack of openness “remains within the Department”. 590 more words

Campaign4Change

Number of successful Universal Credit claims remains low - will IT be properly tested?

By Tony Collins

Figures published yesterday on gov.uk show that the number of successful Universal Credit claims remains low.

It means the IT that is being designed to handle millions of claims has had only a relatively small number of actual claims to test it. 399 more words

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Raytheon/Home Office IT dispute rolls on

By Tony Collins

Another big, old government IT contract goes wrong. It’s part of civil service tradition that officials blame the supplier for missing milestones and not delivering what the end-users needed or wanted; and the supplier blames the customer for causing or contributing to the alleged defaults. 640 more words

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Beyond the Universal Credit headlines: what IDS doesn't say

By Tony Collins

The “good news” headlines over the weekend suggest that Universal Credit is finally rolling out nationally, the implementation problems having been ironed out. 1,011 more words

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Some lesser-known costs of outsourced IT?

By Tony Collins

An outsourcing contract may work well in general, but what when things go wrong and the customer needs  non-routine or extra-contractual information and answers from the supplier ? 726 more words

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Post Office Horizon IT - Commons hearing today

By Tony Collins

Paula Vennells, Chief Executive of the Post Office, is due to answer MPs’ questions today on whether the PO’s Horizon system was partly responsible for ruining the lives of dozens of subpostmasters. 537 more words

Campaign4Change