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Capita and NHS England apologise after continuing problems on £330m contract

By Tony Collins

GP magazine Pulse has published a succession of articles on varying problems arising out of NHS England’s seven-to-ten year £330m outsourcing deal with Capita. 732 more words

Campaign4Change

Atos pleased after it's cleared of "sharp practice"

By Tony Collins

A Cabinet Office review of the Whitehall contracts of IT services company Atos following a Public Accounts Committee allegation of “sharp practice” has more than  exonerated the supplier. 1,698 more words

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Pay-for-a-GP service due for national roll-out

By Tony Collins

GPs have mixed views on a new service that allows paying patients to book a private GP appointment online.

People can use the “Doctaly” website to choose a GP and book a 15-minute appointment slot, paying from £39.99 to £69.99 depending on the time and day of the week, … 325 more words

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DWP derides claimant complaints over digital rollout of Universal Credit

By Tony Collins

Less than 24 hours after the Institute for Government criticised the DWP’s “tendency not to acknowledge bad news”, the department’s press office has poured scorn on complaints to an MP about problems with the rollout of Universal Credit’s “digital” system. 1,045 more words

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Is Sir Humphrey trying to kill off GDS and the innovations it stands for?

Tony Collins

After much progress in recent years, Government IT is at risk of going into reverse. But a return to ways of the past, and routine costly failures of big technology projects, is not inevitable. 2,000 more words

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Paper on Universal Credit IT programme the DWP didn't want published

By Tony Collins

Below are excerpts from a paper on the Universal Credit IT programme that a judge has ruled can be published.

Judge Chris Ryan has granted my request to publish written evidence that the DWP had submitted to an FOI Tribunal for a hearing in February 2016. 4,644 more words

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Another public sector IT project disaster - but a useful failure if lessons are disseminated

By Tony Collins

Comment and analysis

Government Computing reported on 1 July 2016 that the Scottish Police Authority has agreed with Accenture to end their “i6” programme. 2,347 more words

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