Tags » Change Leadership

Mastering The Waves of Change

“The Pessimist complains about the wind; the Optimist expects it to change; the Realist adjusts the sails” (William Arthur Ward)

…The Surfer rides the waves of change.

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Change Leadership

Is Telstra Australia’s Amazon? – Its Customer Centric Strategy is Paying Dividends

While some may argue you cannot compare a telecommunications company with an online shopping mega star like Amazon, I beg to differ.

There is one core element both companies now share – their absolute commitment to being customer centric. 431 more words

Customer Centric Culture

Quote of the Day | 02.18.15

(Sometimes) leaders have to bear the burden of right decisions that hurt.

– Albert Mohler

Commitments: Leading Change Within My Organization

So often in my career, I have seen the best ideas get sidelined, smart risks not taken, and current organizational inertia stop the momentum of truly important business initiatives.   575 more words


Leader - Are You Fool Enough To Think You Can Change The World Alone?


“No man will make a great leader who wants to do it all himself, or to get all the credit for doing it.”

(Andrew Carnegie)

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Change Leadership

Mats Bengtsson

Mats Bengtsson has been a member of the information technology industry for more than three decades. Over the course of his career, he has honed his expertise in the areas of IT operations management, customer relations, change leadership, IT outsourcing, and lean implementation. 163 more words

Information Technology

#Je Suis Hopeful!

It is hard to be these days. Not when you see all these headlines. And definitely not the way you want to ring in a New Year which is supposed to be filled with hope for the future! 434 more words