Tags » Change Leadership

Driving Performance with Extended Blend

Permit me to open this post by dispelling the myth that we, as training professionals, hold as fact and have convinced our stakeholders over the years – training drives performance. 2,716 more words

Performer Support

The 6 Behaviors That Turn Delegation Into Empowerment

Only secure leaders give power to others.
– John C. Maxwell

The journey of an aspiring leader is one of constant self examination and growth. At least, I know mine was.

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What it means to lead innovation

In a 2008 Harvard Business Review profile, Ed Catmull, the President of Pixar, offered some insight into effectively managing creativity and innovation. As Julie, Juliet and I gear up for the second annual Ed to Save the World Innovation Summit in Washington, DC, his thoughts are a helpful reminder about what it takes to be an innovative organization in any field. 633 more words


Newspapers: Die slow, will ya?

Since when do newspapers suck at customer service?

I sat in an office 20 feet away, listening to a sweet, sincere voice placing call after call: “Hello, this is [ 1,217 more words

Digital News

Guiding Others to Lead & Succeed

My role as Chief Executive requires me to lead some super smart and talented people to lead functional areas of our business. This challenges me significantly. 981 more words


Customer Centricity Requires Resilient Leadership

In practice, a customer-centric culture requires people in organizations to be able to adapt to change and provide new forms of value to their customers as an ongoing approach to doing business. 368 more words

Customer Centric Leadership

Professional Growth Models

Reading the recently released horizon report from @aitsl revealed some really interesting examples of how countries and schools are dealing with professional learning within schools. 905 more words