A visit to the Chateau Elan Winery proved to be very informative and quite fun. The Winery, opened in 1984, is home to many acres of vineyards. 72 more words
Tags » Chateau Elan
The Hunter Valley holds a special place in our hearts; it’s where we got married. So over the years we have been there many times and stayed at a few places. 1,034 more words
When we measure the customer-centric culture of organizations around the world, one of the recurring themes is a low score on “empowerment”.
Lack of empowerment – real or perceived – has a huge impact on the ability of frontline staff to solve a customer’s problem. 249 more words