Tags » Chief Marketing Officer

5 reasons marketing tech spending will reach $120 billion by 2025

More often than not, at least one of my weekly briefings centers on significant financing for a disruptive marketing-tech company. (I usually skip the pure advertising plays.) I’m already at quota this week, and it’s only Wednesday. 359 more words


Idea Cellular shift to contextual marketing with Mahindra Comviva’s iECON

Powered by Mahindra Comviva’s Interactive End-of-Call Notifications (iECON), Idea Cellular has successfully transited to contextual marketing from segmented mass marketing campaigns. Analytics-based contextual marketing has allowed Idea Cellular to achieve significant increase in recharge value. 135 more words


Humanizing Big Data

When most people think of advertising and marketing, an image of the “Mad Men” era agency comes to mind. But with surprising speed, the rise of digital–and the accompanying explosion of customer data–is reshaping marketing. 921 more words


Does Chief Marketing Officer (CMO) Matter?

Brief Summary for busy or lazy people: CMO matters!

Firms with CMO have shown an average of 15% better financial performance. A study in a prestigious marketing journal says (according to the results of a recent article published in… 688 more words


In The Continuing Quest For I'm Not Sure What...

JC Penney is still finding ways to amaze me; and not in a good way. I’ve railed on them for a while as regular readers know. 300 more words


Tata Communications rolls out new campaign with Heathrow Express

Tata Communications’ branded Heathrow Express trains have rolled into service as part of a campaign that will see the company wrap Heathrow Express’s entire fleet of trains. 151 more words


Do you need a Chief Customer Officer?

Customers are becoming ever-more demanding, across every channel, while competition has never been fiercer. All of these factors mean that the customer experience is now central to winning and retaining business for organizations of all sizes. 703 more words

Customer Service