Customer experience is fundamentally about the quality of the interaction between the consumer and the company offering the service. Companies are very keen to ensure that their declared brand values are seen as represented within their delivery experience. 711 more words
Tags » CIO
In this new resource-constrained environment of “doing more with less,” state and local governments must find ways to increase delivery of Health & Human Services (HHS) to citizens without a corresponding increase to their budget. 308 more words
Security vulnerabilities, development tools, the Internet of Things, and help using analytics: here’s a snapshot of important stories you may have missed.
Cisco Security appliance vulnerability… 625 more words
By Daniel Chokoe
Information Technology is an integral part of any business organisation, it is nearly impossible for an organisation to function without an IT department hence most companies had an IT department. 602 more words
Kenneth Martin, Leader of the Global Executive Office for Purpose-Led Transformation at EY, analyzes the role of the CIO in organizational transformation.
As a CIO, do you see yourself as an outstanding manager or a company leader? 449 more words