Tags » Cisco Voice

Cisco Collaboration 101-3: download MoH file from CUCM TFTP server

When you administrate Cisco CUCM, often there is a situation where you have to locate a file and download the file from CUCM server, particularly from the CUCM TFTP and MOH servers. 575 more words

Cisco

Cisco Router Packet Capture and Export

I’ve recently had to troubleshoot some SIP calls going through a Cisco router (CUBE) and needed a way to capture the stream and view it easily. 182 more words

Cisco

Cisco CUCM/CUBE SIP Troubleshooting

Some quick notes on troubleshooting tools in a Cisco SIP Call Manager environment:

Commands on the CUBE router:
show call active voice compact
debug ccsip messages… 75 more words

Cisco Voice

Cisco Unified Communications Manager (CallManager) License backup

Hope this helps anyone who also manage Cisco Unified Communications Manager on day-to-day basis:

Task: to export license files from a Cisco Cisco Unified Communications Manager (a.k.a CallManager) ver. 98 more words

Cisco

Jabber for iPhone Move to Mobile

I noticed on the Cisco Jabber for iPhone app there is a “Move to Mobile” option when you are on a VoIP call.  This feature did not work for me initially, so here are my steps to get it working. 132 more words

Cisco

CUCM Phone Firmware Update

  1. Go to cisco.com, search for your phone model and download the relevant firmware
  2. Copy firmware to a SFTP server (I run Solarwind’s free SFTP server on my laptop)
  3. 81 more words
Cisco

Cisco CUCM, CUPS, Unity Upgrade to 10.5.2

I recently upgraded a Cisco Call Manager environment from 10.5.1 to 10.5.2, and since I had to figure out all the upgrade steps, I figured I’d post my process.   569 more words

Cisco