Tags » Cisco Voice

Cisco Router Packet Capture and Export

I’ve recently had to troubleshoot some SIP calls going through a Cisco router (CUBE) and needed a way to capture the stream and view it easily. 182 more words


Cisco CUCM/CUBE SIP Troubleshooting

Some quick notes on troubleshooting tools in a Cisco SIP Call Manager environment:

Commands on the CUBE router:
show call active voice compact
debug ccsip messages… 75 more words

Cisco Voice

Cisco Unified Communications Manager (CallManager) License backup

Hope this helps anyone who also manage Cisco Unified Communications Manager on day-to-day basis:

Task: to export license files from a Cisco Cisco Unified Communications Manager (a.k.a CallManager) ver. 98 more words


Jabber for iPhone Move to Mobile

I noticed on the Cisco Jabber for iPhone app there is a “Move to Mobile” option when you are on a VoIP call.  This feature did not work for me initially, so here are my steps to get it working. 132 more words


CUCM Phone Firmware Update

  1. Go to cisco.com, search for your phone model and download the relevant firmware
  2. Copy firmware to a SFTP server (I run Solarwind’s free SFTP server on my laptop)
  3. 81 more words

Cisco CUCM, CUPS, Unity Upgrade to 10.5.2

I recently upgraded a Cisco Call Manager environment from 10.5.1 to 10.5.2, and since I had to figure out all the upgrade steps, I figured I’d post my process.   569 more words


CUCM Configuration

0. Services

In order to function CUCM should have at least the following services enabled:

  • Cisco CallManager
  • Cisco Tftp
  • Cisco IP Voice Media Streaming

1. Configure CUCM Groups specific to your environment… 831 more words

Cisco Voice