Tags » Collaboration 2

UKSG17 Highlights

I was fortunate enough to attend the 2017 UKSG conference this year (recordings and slides from the conference are available online)

One of my highlights of the conference was the KB+ celebration we hosted on Monday evening. 311 more words


A Walk Down Memory Lane

I know that the title of my blog is Reflections on Ed Tech, but today I’m taking a moment to reflect as an educator.┬áRenovations to one of our schools begins this summer and it’s the building in which I have an office. 464 more words


UCCX 11.5 Tomcat and Tomcat-ECDSA certificates for Cisco Finesse CUIC and the Admin Pages

I keep hearing about many engineers out there with issues related to the UCCX certificates and the ECDSA certificate used by few services on UCCX. I wanted to create this quick post to help others and Document the procedure. 860 more words


UCCX Labs - Compilation of Videos and Posts for getting Familiar with UCCX

As you have been seeing over the last couple of months, I have been actively creating videos and posts about UCCX in General. So I wanted to create a new Post which will mark the first milestone of the series of UCCX Labs. 304 more words


Video - UCCX Labs - Upgrade from 10.6 to 11.5

A quick video on how to upgrade from version 10.6 to 11.5 – also some good information on the process.

The Video

The Content

On this video I go over the Upgrade from UCCX 10.6 to 11.5… 112 more words


Dedication and determination, in the name of CoP's

Communities of practice are cool again in my corner of the world.

They were always around, but it seems they really are coming back in a big way. 354 more words


Video - UCCX 10.6 Labs - Working with a script, creating the auto attendant and looking at the logic of the script

This video goes over working with the UCCX Script editor and the Steps

The Video

The Content

Looking at the Script Logic, how to use Labels, GoTo’s, Menus and a bit more… 90 more words