Tags » Consumer Rights

Me and Scottish Power

Well this is exciting isn’t it? My return to blogging and I’m going to tell you all about how the change from a Scottish Power key meter to a credit one has gone – it all started seven and a half weeks ago… 545 more words

Let's Do Lunch: Part Two

 LAF’s 2016 Brownbag Roundtable Series Continues with the Consumer Practice Group

As times change, so do the methods of people who abuse systems for personal gain. 264 more words

Why Our Work Matters

Rampant Corporate Theft; An Accepted Business Model

Exactly how many billions of dollars must corporations steal from the public before anyone wakes up to this scam? A mystery charge here, a mystery charge there, secret fees, misleading ‘signature’ request for a zillion year cell-phone contract and what do you have? 1,337 more words


Just because it's 'Gluten Free'...

…Doesn’t mean it should be any less quality than other ‘normal’ products.

I am fed up of buying gluten free products from many of the UK’s large grocers, and them being of a lesser standard than non-gluten free products you would find on the shelves. 238 more words


Caveat venditor

The long evolution of consumer protection

 … has its most recent triumph in the UK in the Consumer Rights Act 2015. The buyer is  protected – … 903 more words


Re-looking the consumer protection regime in India

“A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. 629 more words



… and a brief mention of codswallop …


In law, ‘caveat emptor’ conveys the principle that a person who buys something is him or herself responsible for making sure that the item is fit for the purpose intended, in good condition, works properly, etc. 831 more words