How many Americans are trying to find how much their health care will cost them? How are they using the information they find? Public Agenda wanted to know and conducted a representative survey of Americans to find the answers. 183 more words
Tags » Consumer Satisfaction
Consumer satisfaction with retail outlets in 2014, went down for the first time in three years.
The American Customer Satisfaction Index (ACSI) — an independent national benchmark of customer satisfaction with the quality of products and services available in the United States — reports that all retail categories (except internet sales) show weakening or flat customer satisfaction. 233 more words
What do Americans think about the available information to assist them in finding quality doctors? Here are key finding from a recent survey by the Associated Press and the NORC Center for Public Affairs Research: 256 more words
The American Hospital Association has released a new toolkit to help hospitals address price transparency. After discussing the what and why of price transparency, the toolkit recommends these action steps: 85 more words