Tags » Consumer Satisfaction

Apple Watch satisfaction is off the charts

Writing on the Techpinions website, Ben Bajarin has posted the results of the first Apple Watch customer satisfaction survey I’ve seen. This sat number—taken from the… 340 more words



Proverbs 11:1 The LORD detests dishonest scales, but accurate weights find favor with him.(NIV)

One of the major problems faced by businesses is dissatisfied customers and one dissatisfied customer can lead to a thousand dissatisfied customers due to the multiplicative power of referrals. 123 more words

Business Tuesday

How Much Will It Cost? How Americans Use Prices in Health Care

How many Americans are trying to find how much their health care will cost them? How are they using the information they find? Public Agenda wanted to know and conducted a representative survey of Americans to find the answers. 183 more words

Posted By Diana Culbertson

Nordstrom, Costco, Trader Joe's tops in customer satisfaction

Consumer satisfaction with retail outlets in 2014, went down for the first time in three years.

The American Customer Satisfaction Index (ACSI)  — an independent national benchmark of customer satisfaction with the quality of products and services available in the United States — reports that all retail categories (except internet sales) show weakening or flat customer satisfaction. 233 more words


Do customers have too high expectations?

What is satisfaction? How can this term be approached from various perspectives? Being a customer can sometimes mean having high expectations of satisfaction from a product or service offered by a company. 320 more words

Understanding Customer Experience

Speaker 4

Eoin Cruise

The fourth speaker of Get Mobile was Eoin Cruise, the Market Lead of Microsoft in Ireland. Microsoft took over Nokia in 2011 after an acquisition, and ever since have focused on improving its service to customers. 369 more words

Get Mobile

Finding Quality Doctors: What the Public Thinks

What do Americans think about the available information to assist them in finding quality doctors? Here are key finding from a recent survey by the Associated Press and the NORC Center for Public Affairs Research: 256 more words

Posted By Diana Culbertson