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Meet the Godfather of Australian Brewing: Chuck Hahn

Chuck Hahn has been an iconic member of the brewing industry since the 1980s when he first discovered the science of hops, yeast and grains. In many ways, Chuck’s the man to thank for developing Australia’s beer palate.

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7 Steps to constructing a great apology

Smart phones and social media have changed the landscape of customer care for businesses. Word of mouth spreads faster than ever before, and how you as a business owner handle customer complaints is now a very public matter. 545 more words


We don't talk about The "S" Word.

6 months on and I still can’t stand the word. To speak it, to hear it, to see it written all over the pamphlets that smear the walls of the room where I am supposed to feel the safest during my bereavement counselling. 685 more words

Bathe Yourself in the Culture of Bath

Client: Back-Roads Touring

A Brief History of Bath

Bath is a city that feels like a palatial garden, with its squares, terraces, facades, and bridges that are intermittently placed in and around shades of green.  618 more words


Just the Dessert Menu, Please’ – the Pudding Club

The Fall of British Pudding

The 1970’s were a dark time for desserts, a dark time indeed. Those old enough to remember will tell your stories of how it was back then. 624 more words