Tags » Crisis Communication

Ryan Lochte: A PR crisis case study

By: Abby Cousineau

Ryan Lochte sets an example of what not to do in a crisis situation.

This past summer was filled with ‘hot’ topics to talk about, between Taylor Swift and Kanye West’s social media drama, the presidential election, the release of “Suicide Squad” and the Summer Olympics in Rio, my Facebook feed barely had space for any other updates. 509 more words

Public Relations

10 steps for effective crisis communications

Photo: Samuele Ghilardi

You’re the head of communications at a foundation. It’s 12 AM and your phone rings. You’re told that one of your foundation’s local grantees has been accused of corruption by a local newspaper.  342 more words

Best Practice

Samsung's Exploding Phones

Early on Friday morning, Samsung issued a voluntary global recall of its’ Galaxy 7 Note – their brand new phone that was released only 2 short weeks ago. 383 more words

Case Study

What Company Looks into when Its Celebrity Screws up

Companies sign a partner contract with popular public figures for their strong follower base or matched characteristics, not for a negative buzz to get their services or products tracked. 1,363 more words


Commitment, cake and colleagues

It is the people that can make an organisation. For me, who you work with is important to whether you are just going through the motions or you are able to really get involved and enjoy what you do. 532 more words


Lochte vs Bolt- Why Lotche lost his sponsors and Bolt won't...

We’ve all been witness to the post Olympic reality show starring Ryan Lochte in one story line and Usain Bolt in another. These two sportsmen dominated in their disciplines at the Olympic games, but now they both seem to be dominating the news media for all the wrong reasons. 930 more words

Branding And Strategy Development

Understand the Different Dimensions of a Crisis to Restore the Confidence of Your Stakeholders

Every organization is susceptible to crises. On the other hand, it seems like the media is always waiting for something to occur so they can have ‘breaking news’, even though this might not necessarily be the case. 1,021 more words