Tags » Crisis Communication

Game plan: The opening moves of a successful crisis communication and management strategy

Prior planning plays a crucial role in effectively managing crises of all kinds. Crises often come without warning and can have greater implications as they run their course. 253 more words

Starbucks Gets Roasted

by Nikki McClaran

If you got your iced caramel macchiato at Starbucks last week, you probably found “Race Together” written on your cup. No, this was not a challenge to initiate a store-wide coffee drinking competition, but Starbucks’ attempt at a social awareness campaign about racial inequality. 655 more words

Social Media

Disaster Response; the Public Info Officer's Perspective (Part 3)

This is the third entry in a three-part series on what it’s like being deployed as a crisis incident public information officer. The first entry… 1,533 more words

From The Field

Disaster Response; the Public Info Officer's Perspective (Part 1)

This is the first entry in a three-part series on what it’s like being deployed as a crisis incident public information officer. This entry covers the preparatory phase of incident response operations. 1,220 more words

From The Field

An interoperable technology for schools and emergency services

A company is currently commercializing a system that is intended to facilitate the contact between schools and first responders, which can be particularly relevant in the case of a school shooting. 242 more words

Basecampconnect

BEYOND EXPECTATION

Can you manage to live beyond your expectations and that of others? Yes. I have seen and heard people who have lived past their expected time. 401 more words

SOCIAL ENTREPRENEURSHIP

Social Media and Crisis: 6 Things You Should Do, 2 You Shouldn't

“Do as I say, not as I do.”

I jabbed a man in the eye with a flash drive once for saying that.

I prefer, “Do as I say, do as I do,” or, “Don’t do what I don’t do, don’t do what I don’t say.” (wait, what?) 666 more words

Pro Tips