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7 Ways to Create a Great Customer Experience Strategy


Post summary:

  • What is customer experience?
  • How is it different from customer service?
  • How important is customer experience?
  • 7 ways to create a customer experience strategy…
  • 71 more words
Customer Experience

How mobile can your business intelligence tool get?

Client Needs

A lot of clients have been asking for mobile solutions using Business Intelligence. The definition of a mobile solution regarding Business Intelligence is very simple in my opinion: A solution where you can interact with dashboards via mobile device, tablet and perhaps even a smartwatch. 1,094 more words


What's Einstein got to do with it?

Naming products is both an art and a science. Marketers work hard to come up with names that resonate with their target customers, maybe evoke a specific emotion, maybe tell you what the product does.  268 more words


How Linux Is Better Than Windows

In today’s world, while Windows might be able to do all the tasks , but Linux is not far behind. There is hardly any task which Windows can do but Linux cannot do. 437 more words


Pipedrive Alternative

Pipedrive CRM is popular among small businesses because of its design and ease of use. While Pipedrive is a good sales pipeline management tool, TeamWave is a complete platform to manage &  streamline everything… 644 more words


Salesforce.com Stock Could Drop 25% on Twitter Buyout

Twitter Inc. (NYSE: TWTR) may or may not be for sale. Salesforce.com Inc. (NYSE: CRM) may or may not be the buyer. If Salesforce does make an offer for Twitter at slightly above the current price of $23 (which surged over 20%) on the rumor, its shares could drop 25% from $70 to $52, which is close to their 52-week low. 250 more words


Salesforce Considers Takeover of Twitter

http://www.biphoo.com/bipnews/business/salesforce-considers-takeover-of-twitter.html Salesforce Considers Takeover of Twitter
Salesforce Considers Takeover of Twitter : Twitter Inc. may be contemplating a future in the hands of an acquirer after a yearslong effort to sharpen its focus and ignite user growth has fallen short. 21 more words