Tags » CRM

Verint Advances Voice of the Customer

Verint is an established vendor of contact center systems. Its portfolio of products includes digital customer engagement, knowledge management, agent desktop, workforce optimization (for which it was recently rated the top vendor in the… 490 more words

Customer Performance Management (CPM)

Verint Advances Voice of the Customer

Verint is an established vendor of contact center systems. Its portfolio of products includes digital customer engagement, knowledge management, agent desktop, workforce optimization (for which it was recently rated the top vendor in the… 490 more words

Cloud Computing

Bug in New Form Rendering CRM 2016 Update 1 – Add New button not working for Opportunity Product Sub Grid in Opportunity Form.

Today we got one more product bug in case of New Form Rendering

The Add New Button for OOB Inline Edit Sub grid works properly, however for a new custom sub grid it doesn’t work. 52 more words

CRM

Cannot update a report from a template if the report was not created from a template error while trying to import solution in Dynamics 365

While trying to import a managed solution to our test environment we got the below error

“Cannot update a report from a template if the report was not created from a template”. 35 more words

CRM

Gartner's Application Strategies & Solutions Summit Validates SugarCRM's Vision

I just returned from a jam-packed two days at the Gartner Application Strategies & Solutions Summit in Las Vegas. While there, I met with analysts, existing SugarCRM customers, and a lot of prospects and IT leaders looking for the next “big thing” in application software. 500 more words

CRM

Tracking Complicated Human Services Client Relationships with NPSP

The Nonprofit Success Pack (NPSP) can be a powerful tool for use cases beyond fundraising. We recently collaborated with an organization to use NPSP as part of the solution for program management in Salesforce. 293 more words

Salesforce

IPhone App Activity Tracking

We have made a major new release to the iPhone / iPad apps for subscribed customers.  You can now record and track deal activity such as… 139 more words

Features