Tags » CRM

The Irony of 'Dear Valued Customer'

When opening those ‘Dear Valued Customer’  emails, how do you feel? Valued? Probably not. Would you email a friend with, ‘Dear person I like’? I think not. 580 more words


Dynamics 365 for Talent esta casi aquí!

Dynamics 365 for Talent

Es una versión especial que entrega Microsoft para el área de Recursos Humanos, aún desconocemos el precio por el licenciamiento o si será una versión que corra en paralelo a una versión tradicional de CRM Dynamics 365. 639 more words


Error in Fetch xml based report when implementing aggregates

Ever faced the above two errors?? and really in a need of some solution? Don’t worry… here you will find the solution.

The scenario is such that you have downloaded your fetchxml from advance find view, made it… 136 more words

A CRM is the first step towards becoming a customer-centric company.

Have you tried to speak with any of our Telco’s or Banks  either by telephone or walk in into their branches for a complaint or enquiry and the line drops or you finish the call or visit and on calling back to follow up later when your issue has not been resolved. 971 more words

Customer Service

Linq to CRM early bound queries

I first discovered linq to crm and early bound classes way back in 2011. The sky (well the office ceiling) literally dawned on me when i discovered it. 241 more words

Follow and un-follow records.

There are many actions that you can perform against records. Following and un-following is one of them. This article is about a scenario where you can use this cool feature. 228 more words

Dynamics CRM

How to talk to an archaeologist in the wild

I have been doing a lot of CRM lately, often in well-traveled areas. It seems like almost daily someone stops to ask us: