Tags » CRM

The Importance of a Good Ground Game

Just as NFL teams devise complex blocking schemes to unleash their running game – and political campaigns canvas county by county to harvest every possible vote – marketing organizations need to develop a good ground game to drive ongoing consumer engagement. 903 more words

CRM

Komputery i stosowanie CRM

Jakie wymagania powinny spełniać urządzenia, na których będzie w firmie obsługiwany system CRM? Czy wraz z wdrożeniem tego programu w swojej firmie, trzeba się liczyć z kosztowną zmianą komputerów na nowe? 148 more words

Crm

9 steps to build a business case on Data Quality

  1. Choose an area within your enterprise where data quality is an issue. ‘Sales’ might be an example.
  2. Engage the management team in ‘sales’ to explore the potential benefits that improvements in data quality may have.
  3. 281 more words
CRM

Product Team provides Interactive Roadmap for Microsoft Dynamics CRM

The Microsoft Dynamics CRM Product Team has released an interactive roadmap to provide deeper insight to the future of the development of the product.  The roadmap is segmented into product areas for Dynamics Marketing, Microsoft Social Engagement, Dynamics CRM On-Premise and Online.  202 more words

Crm

ネクストセット、Office 365導入企業向けにSFA&CRM機能を提供 [ #cbajp ]

株式会社ネクストセットは9日、Office 365のSharePoint Online上で利用可能な営業支援システム(SFA)および顧客管理システム(CRM)機能を、「ネクストセット・クラウド CRM for Office 365」で提供を開始した。ネクストセットでは、Office 365導入支援の中で、Office 365で利用可能な組織カレンダーや組織アドレス帳、シングルサインオン機能などを提供している。

http://cloud.watch.impress.co.jp/docs/news/20160209_742850.html

Topic

MB2-714 (Microsoft Dynamics CRM 2016 Customer Service) : Case Management

This is the next instalment in my series of posts describing the information needed to pass the MB2-714 (Microsoft Dynamics CRM 2016 Customer Service) exam, this time I will look at cases and case management. 2,051 more words

CRM