Tags » Customer Expectations

Consistency Makes Good Customer Experiences Better

Consistency makes good customer experiences better for all parties. Thus, we must ask. Are firms doing well with customer service (the customer experience). Or is it just hype? 427 more words

Part 3: Targeting Customers And Gathering Information

Getting Great Online Customer Reviews

For the huge number of firms using digital media, getting great online customer reviews is a must. And this post addresses that topic.

These prior posts relate to today’s topic: 477 more words

Part 3: Targeting Customers And Gathering Information

Instagram Allows Retailers to Offer Shoppable Posts

As a social media platform, Instagram is huge. And it’s  still growing. It has well over 800 million subscribers. Yet, until recently, Instagram was not very retailer friendly. 114 more words

Part 3: Targeting Customers And Gathering Information

Personalized Retailing’s Future Looks Engaging: Tips

As we know, personalized retailing is a big deal. Thus, personalized retailing’s future looks engaging . Let’s see why. And offer several tips.

Background on Personalized Retailing… 590 more words

Part 3: Targeting Customers And Gathering Information

Retailers Can Animate Logos to Their Advantage

We know the importance of company brands and logos. And how firms use these designs in their marketing strategies. Today, we look how to generate a competitive advantage via animated logos. 289 more words

Part 7: Communicating With The Customer