Tags » Customer Expectations

Vote in a YouTube Poll on the Best Ads of the Past Decade

As it celebrates its 10th anniversary, YouTube is running a reader campaign to vote on the best ads appearing on YouTube over the past decade: … 59 more words

Zarb Means Business

Vote in a YouTube Poll: Best Ads of the Past Decade

As it celebrates its 10th anniversary, YouTube is running a reader campaign to vote on the best ads appearing on YouTube over the past decade: … 59 more words

Social And Digital Media

What Does It Mean to Be Customer Centric?

Virtually all retailers understand that long-term success is only possible with happy, fulfilled customers. But what does it take to be truly “customer centric”?
Consider the following slideshow from… 105 more words
Part 3: Targeting Customers And Gathering Information

Customer Expectations

I’ve been trying to come up with a few things that I, as a regular customer at guesthouses, hotels and restaurants, expect. Here are a few: 78 more words

Customer Service

Are You Doing a Good Job of "Courting" Your Customers?

As we know, in today’s competitive environment, we cannot take our customers for granted. We need to continuously “court” them and have them feel appreciated. 100 more words

Social And Digital Media

Do Better in Dealing with Negative Online Reviews

Negative online reviews can have a devastating effect on businesses — unless they are handled properly.

Here are some suggestions from Konnecti, a company that helps clients build their online presence.


Social And Digital Media