Tags » Customer Expectations

End of Amazon 1-Click Exclusivity, Start of Hilton Relationship

Each day seems newsworthy for Amazon. It appears on a regular in media stories and on social media sites. These are  just a handful of our 2017 posts on Amazon. 476 more words

Part 3: Targeting Customers And Gathering Information

Holiday Season 2017: Top Shopper Priorities

Due to improvements in the economy, early forecasts point to a good 2017 holiday shopping season. Nonetheless, retailers still must be prepared for these two factors. 182 more words

Part 3: Targeting Customers And Gathering Information

How Shoppers Can Eat and Live Better

Are you healthy? Do you feel stressed out? If these topics interest you, today’s post is for you. Eating, Living Better.

We have posted many times on these topics, including these: 633 more words

Part 3: Targeting Customers And Gathering Information

How to Be Safe Online

As we know, hacking and identity theft make us more vulnerable than ever  when we shop with a credit or debit card — whether in a store, over the phone, or online. 134 more words

Part 3: Targeting Customers And Gathering Information

Time to Close the Customer Experience Gap

Customer experience includes all interfaces that firms have with people. A great experience leads to satisfaction and repeat business. Accordingly, closing the customer experience gap is vital. 197 more words

Part 3: Targeting Customers And Gathering Information

E-Mail Popular. Complements New Media.

Experts regularly predict E-mail marketing’s demise. Instead, our title disagrees. E-Mail Popular. Complements New Media. Let’s discuss.

Background

In short, computer engineer Ray Tomlinson sent the first E-mail in 1971. 198 more words

Part 3: Targeting Customers And Gathering Information

Next-Day Delivery and Same-Day Delivery

Next-day delivery and same-day delivery are hot shipping topics. And they impact shopping. Their use will grow for the foreseeable future.

Background

For a long time, buyers knew mail and deliveries would take days or weeks. 602 more words

Part 3: Targeting Customers And Gathering Information