Tags » Customer Expectations

Americans Eat a Lot AND Fast

In 2017, $5.61 trillion was spent on restaurants and bars. And this amounted to to 4.3 percent of all personal consumption. We also spent trillions on food for in home-use use. 371 more words

Part 3: Targeting Customers And Gathering Information

An Oil Changed: How I Perceived Exceeding Customer Satisfaction

So this one time I was over due on my oil change and all the time I had to spare that week was during my 30 minute lunch break. 755 more words

Business

What Caused the Death of Toys 'R' Us

After many decades, it appears that Toys ‘Us’ will be going out of business and liquidating its stores. What caused the death of Toys ‘R’ Us. 337 more words

Part 2: Ownership, Strategy Mix, Online, Nontraditional

Tax Law's Effects by State

As we know, retailers are greatly impacted by consumers’ disposable and discretionary incomes. Disposable income is all of the money people have available to spend after taxes. 226 more words

Part 3: Targeting Customers And Gathering Information

Build it...and they will NOT come

Before 2003 when Steve Blank wrote his now famous best seller, The Four Steps to the Epiphany, the dot com bust need not have happened. 763 more words

Business