Tags » Customer Experience

Build a Growth Machine...By Being a Maverick

Maybe this experience is familiar to you: You want to grow your business, but don’t have confidence in your growth machine. Your current sales organization performs adequately, but ramping up new reps is hit or miss, some are total flops.   714 more words

CRM

INFOGRAPHIC: 8 Traits All Successful Project Managers Share

By: Pramod Jaiswal, Customer Success Manager at Celoxis

About Celoxis:

Celoxis is a comprehensive project management tool that helps companies streamline management of projects, time sheets, expenses and business processes, specific to their organization. 35 more words

Celoxis

Willy Wonka of Coffee | Miracle on the Hudson

Starbucks Opening Up Even More Upscale Brand

Starbucks has been the standard on what a coffee experience should be and are already the most expensive. CEO Howard Schultz feels he can truly… 45 more words

Customer Service

Using the Cloud to Enhance CX in Financial Services

This post was written by Tony Jamous, CEO and founder of Nexmo

Cloud-based communication solutions are revolutionizing the way financial services companies talk to their customers, by making it easy to verify users, authenticate transactions and notify customers of account activity without compromising the customer experience. 438 more words

Mary: What Kind of a Difference Does Generosity Make?

If you want to attract customers then you must have something that pulls customers to you.  If you happen to be in the business of selling fine chocolates then good service is necessary but insufficient. 372 more words

Customer Experience

How to retain your upset customers

Research in customer service or experience has established that one out of every four business transaction result in customers being unhappy with their experiences or purchases. 1,157 more words

Customer Service