Tags » Customer Experience

Score & Kudos For Staybridge Suites

Hope everyone is enjoying their day and I hope your week was productive and you had some fun along the way. I wanted to share a great customer experience that I had with the Staybridge Suites in Cleveland, Ohio. 520 more words

Customer Experience

Can elegant customer experience be a simple matter?

We can all picture a swan gliding calmly over still waters. As business people, most of us can’t help thinking of those two legs beneath, paddling tirelessly, navigating currents, rocks, weeds and the odd pinching crab. 713 more words


One of the best experiences

My wife and I visited a place in Sharon, Pa for an early anniversary. That place was called Buhl Mansion Guesthouse and Spa. Let me just tell you, I thought I had been transported to the land of fantasy where all things were just right all the time. 409 more words

Customer Experience

Do You Suffer From RBF Syndrome?

The RBF Syndrome

RBF Poster Girl Anna Kendrick

For those who may not be aware, RBF is a face that, when at ease, is perceived as angry, irritated or simply … expressionless. 45 more words

Customer Service

A Milkshake Becomes an Icon of Superior Customer Experience

The Answer’s Yes

I hate the word “NO!” I can’t believe how many people from so many companies use it. It should be stricken from the English vocabulary. 123 more words

Customer Service

Pokémon GO is a Business Game Changer | Chick-fil-A #1 Again

Is Pokémon The Future Of Customer Experience?

Pokemania is spreading like wildfire. Pokémon GO, the hot new Augmented Reality (AR) game is not just another hot game on that market. 142 more words

Customer Experience