Tags » Customer Experience
Is Customer Satisfaction the Wrong Goal? https://t.co/TRZF0wSPzZ #cutomerservice https://t.co/1hj0Looxhr
It seems obvious to say that customers are essential to a business’s success, but it might not be as obvious that the customer’s power lies in much more than just the purchase of your product or service. 745 more words
AICEX SUMMARY: I clienti si aspettano tanto da te perché stanno già ricevendo tanto da altri.
Consciously or unconsciously, customers continue to expect better and better customer service–in every industry, every niche, at every price point.495 more words