Tags » Customer Experience

Customer Service: Leveraging the true value of your customers

It seems obvious to say that customers are essential to a business’s success, but it might not be as obvious that the customer’s power lies in much more than just the purchase of your product or service. 745 more words


Forbes: L'unico Trend di Customer Experience di cui preoccuparsi davvero

 AICEX SUMMARY: I clienti si aspettano tanto da te perché stanno già ricevendo tanto da altri.

Consciously or unconsciously, customers continue to expect better and better customer service–in every industry, every niche, at every price point.

495 more words
Customer Experience

Top 5 Commandments of Customer Success

All businesses and organizations have one common goal – they want their customers to be successful when using the products and services they provide. Kronos is no exception. 410 more words