Tags » Customer Feedback

Is Your E-Commerce Business Built for Success?

Shopping online can be an affirming experience for many people, especially when shopping at a web store that has intuitive user design, easily searchable products and services, aesthetically pleasing content, accessible and varied customer service tools and options, and much more. 825 more words

E-Commerce 101

Wheels and Deals Caribbean Cruise Winners for the month of May..Stephanie Bolger, Andrew Barnaby.

Every month in 2015 A lucky person that purchased a vehicle that month will be selected to win a Free Caribbean cruise including air flights.. The odds are fantastic.. 10 more words

Customer Feedback

New email footer with Click 2 Action - like it ...

Currently we are working with a lot of interesting projects that we plan to put into production in the next two weeks, our main focus is around our exisiting Support Center where we want to improve the overall user experience while searching and finding information. 253 more words

Feedback

Customer Feedback: That's Why It's Called Interactive

It’s commonplace these days to acknowledge that the customer – not the business – is in control, especially in digital media. So why don’t companies ask for direct customer feedback more often? 137 more words

Digital Marketing

Can a simple thank you note to satisfied customers boost patronage by 50%?

I found this study of Leveraging Customer Feedback to Increase Loyalty very insightful.  Please note particularly:

In a large field experiment with highly satisfied customers of a Fortune 500 firm in the hospitality industry, the researchers track both customer attitudes and behavior over a 12-month period.

41 more words
Customer Service

Buyer feedback

we have some feedback from our friends at BP Caster who have tested the Seaknight Tri-Poseidon braided line yesterday. The feedback we received can be described by one word “MARVELOUS” 48 more words

Braided Lines

Is Transparency Good for Business?

By Seigyoung Auh, Omar Merlo, and Andreas Eisingerich

In 2012, the global fast food chain McDonald’s launched a website in Canada called “Our Food. 1,458 more words

Service Branding And Selling