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"I promise InventionHome will help you 100% of the way, from start to finish!"

“One day I had a what I thought was a great idea, and when I shared it with a close friend they told me I should “Do something about it!” I thought it was silly and that I could make something up to make my life a little easier.

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Customer Feedback

US bank Simple rethinks the net promoter score question delivery

This morning I logged into my email to find a note from US bank Simple asking for my feedback. They had taken the net promoter score (NPS) question and embedded it seamlessly into an email, encouraging people to provide some quick feedback. 398 more words

Market Research

The customer is not always right.....BUT be careful how you respond when you think they are not!

It is very likely you have not heard of 47 King Street West – a French restaurant based in Manchester in the UK. Although you may not have heard of it, it is possible that the eatery will become infamous as an example of how NOT to respond to customer feedback. 1,173 more words

Customer Experience

Another Satisfied Customer & 5 Star Rating

“An excellent trustworthy professional workman. A pleasure to deal with and would strongly recommend and certainly call upon in future if required. Thank you John for a job very well done” Judy – CF61 via Rated People.com

Afandale Gardening

3 Ways to Improve Your Business

Your success depends upon hearing your customers’ requirements. Just before you launch your devices, placed systems in position to make it easy for your customers to provide you responses. 299 more words

Company Feedback

Spring into March with the Rupali

February may be the shortest month but it sure has flown by – we can’t believe that is March next week! And with the new month comes spring – does that mean the weather will become nicer? 180 more words


Our Colour Range

Here at Plantabox we’re always looking to keep things fresh by adding new products and introducing new colours to our line.  Some of our great new products have come about thanks to requests and suggestions from our customers so earlier this month we sent out an email to a selection of customers asking them for some feedback on our current colours and thoughts on introducing a few more.  125 more words

Customer Feedback