Tags » Customer Feedback

Norwegian Cruise Line reverses ban on taking food to cabins

Norwegian Cruise Line said it will once again allow passengers to take food to their cabins from dining venues, reversing a month-old policy.

Norwegian President Andy Stuart said the decision was made after getting considerable customer feedback from a number of channels. 187 more words

Norwegian Cruise Line

How to Put That Market Research in its Place

A while back I was presenting findings from a market research piece we had done for a university client. We had all the major players in the room that day – the university’s president, vice-president of marketing, executive director of the alumni association, etc. 644 more words

Business Growth/Strategy

LEARN: Customer Feedback

Customer Satisfaction refers to the extent to which customers are happy with the products and services provided by a business.

And today, I received an email that immediately hooked my lips in an upward motion and kept it there for a while. 102 more words


Forbes: Perchè il Marketing dovrebbe prendere sul serio il "Customer Success"

Source: iStockphoto

AICEX: Aspetto tutt’altro che trascurabile — 

SOURCE: http://www.forbes.com/sites/oracle/2014/12/09/why-marketing-needs-to-get-serious-about-customer-success/

Why Marketing Needs To Get Serious About Customer Success

By Jeb Dasteel and Amir Hartman… 466 more words

CRM & Loyalty

No pub should be without a dog!

“No pub should be without a dog” says the new owner of the Artichoke Pub in Christow. Landlord Sam offers a warm welcome to all customers old and new.  73 more words

Customer Feedback