Tags » Customer Orientation

A True Partner

Most organizations pride themselves on how they help their customers. A select few go far beyond the rest. Umpqua Bank is a leader in those organizations that go far beyond the norm. 376 more words


Web derpvelopment

Not really derp actually, but an egocentric, arrogant, deceptive mindset I see spreading.

Soundcloud worked fine. Until today I realized that ANY Soundcloud URL accesses with my Firefox browser would lead to an error page: 269 more words


Retention is the new Acquisition.

What is more important- Customer retention or customer acquisition? Take a look at the photo above for a hint.

This is exactly why so many are claiming, “Retention is the new acquisition”. 279 more words