Tags » Customer Orientation

Five Things (Not) To Do When Talking To Customers

Economics tells us that buying decisions are a function of price, the intersection of demand and supply, and a willingness to pay. ‘Willingness to pay’ – such a clever term that can encompass so many biases. 954 more words

Customer Orientation

Six reasons why #Uber could fail in India

The rise of the new economy has given rise not just to new industries but also to new business models. E-commerce led the wave of what has today become the positioning of choice for many an entrepreneur – the ‘integrator’. 319 more words

Customer Orientation

5 Tips to Customer-Oriented F2F Sales

Working in F2F sales of consulting services for a few years now (and studying hard what the best are doing right) has lead me to believe in some general guidelines on how to do it better. 475 more words

BrandWorxx Blog

Lack of customer-orientation in web design / marketing

One more encounter in regards to that. Businesses not really trying to appeal.

Wanted to check out Final Fantasy 14. Went to their website. Before anything else, before knowing about the game, I was ‘greeted’ with an unwanted popup, wanting me to buy the game or download the trial version. 106 more words

Society & Culture

A True Partner

Most organizations pride themselves on how they help their customers. A select few go far beyond the rest. Umpqua Bank is a leader in those organizations that go far beyond the norm. 376 more words


Web derpvelopment

Not really derp actually, but an egocentric, arrogant, deceptive mindset I see spreading.

Soundcloud worked fine. Until today I realized that ANY Soundcloud URL accesses with my Firefox browser would lead to an error page: 269 more words


Retention is the new Acquisition.

What is more important- Customer retention or customer acquisition? Take a look at the photo above for a hint.

This is exactly why so many are claiming, “Retention is the new acquisition”. 279 more words