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Customer Relationship Management Systems: Enterprise Solutions for Managing Customer Data



Customer Relationship Management Systems (CRM) use information technology to create a cross-functional system that spans the enterprise and integrates customer-serving processes. It is a category of software that helps businesses manage customer, vendor, and partner relationships. 4,544 more words

CRM for Small Business

CRM refers to Customer Relationship Management. Generally CRM software solutions will be beyond the budget of the small guys. Traditional CRM solutions are too pricy for Small Businesses and organizations with small budgets often see… 220 more words

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