We all want to understand our customers better. Many, if not most of us, have moved to some type of customer feedback / experience tools. 213 more words
Tags » Customer Research
Customer engagement is not simply a series of interactions, or getting people to visit a website, “Like” something on FaceBook, or download a mobile app. Genuine engagement centers on compatibility, and identifying how and where individuals and organizations can exist harmoniously together. 128 more words
Think you have to post on every social media network to get noticed, right?