Tags » Customer Satisfaction

Customers are in The Driver’s Seat

Customers control the success of your company.
They can be your biggest fans or your harshest critics, after all nobody knows more about your business than your customers. 398 more words

C-SAT

APO E-learning Course on Customer Satisfaction Management for the Service Sector, Jul 25-28, 2017, DAP Pasig City

An E-Learning Course on Customer Satisfaction Management for the Service Sector will be jointly implemented by the Asian Productivity Organization (APO) and the Development Academy of the Philippines (DAP) from 25 to 28 July 2017 at the DAP Confucius Room, DAP Building, San Miguel Avenue, Ortigas Center, Pasig City, Philippines. 264 more words

APO

Improve Customer Satisfaction With Better Communication

Every brand wants to make sure they are keeping their customers as happy as possible. Happy customers are more likely to purchase again in the future, and will spread good reviews to friends and family (which are very likely to turn into highly qualified leads). 650 more words

Customer Service

5 Star Google Review

We always like to hear from our customers and when we receive a 5 Star Review we like to share the news. One of our valued customers has taken the time to write a fantastic review about our expert advice, the quality of our minibuses and our experienced coach building team. 252 more words

Customer Satisfaction

Retailers Need to Do Better with Loyalty Programs

As we have reported before (click here, for example), the quest for customer loyalty continues to be both a critical goal and a major challenge for companies of all types and sizes. 216 more words

Part 3: Targeting Customers And Gathering Information

Coming Up Short with Customer Loyalty Programs

As we have reported before (click here, for example): “The quest for customer loyalty continues to be both a critical goal and a major challenge for companies of all types and sizes.” Given the importance of customer loyalty, why don’t more firms do a better job with their loyalty programs? 198 more words

Opportunity

10 Powerful Habits Every Successful Entrepreneur Should Adopt

Regardless of the niche that you want to focus your efforts on, you will face many obstacles, uncertainties and risks with your new venture. While each situation is unique, the most successful entrepreneurs often share several factors in common. 953 more words

Social Business