I’ve always felt the Greek tragedy of Narcissus would make an excellent addition to the national curriculum. I think the story of the hunter known for his beauty who was trapped into worshipping his own reflection in the river until he died, would be a helpful reminder to those making choices based on looks rather than learning. 798 more words
Tags » Customer Satisfaction
I am a frequent visitor to Singapore but for this time around, it was just a 45 minutes transit at the Singapore Changi airport and I was… 688 more words
If people ask what I do, my one-sentence answer tends to be “I help organisations understand their customers”.
What does that actually mean?
The tools we use are well-established quantitative and qualitative research techniques; all of which fundamentally boil down to one thing: talking to people. 496 more words