Tags » Customer Satisfaction

Doing the right thing for the long-term

It’s been a personally challenging year for many of us in the Neuse Tile family, and we’d like to take this opportunity to say how much we appreciate your business, your loyalty, your kindness, and your encouragement. 177 more words

Tile Installation Expertise

We value your thoughts – the results are in!

Your love affair with our Operations Teams continues. From 20 – 24 November we carried out a telephone survey across Personal Operations, Specialist Commercial Motor, Commercial Motor Operations and Commercial Package Operations to find out what you think of our service. 195 more words

Commercial Lines

How Technology Can Drive Tenant Engagement

When I started Eservus way back in 1999, my vision was always to help property managers retain their tenants by providing high-value online concierge services. The equation I pictured from Day One was concierge services = happy tenants = renewed leases = increased profit for property managers. 509 more words

Tenant Service

Key Account Management

First of all I am going to start off by having a clear definition of what key accounts are. Key accounts are the key customer of your business. 530 more words


Psychological Capital for Leader Development

What are the mechanisms behind effective leader development processes? Why do some individuals have a tendency to develop as leaders more than the others? This research suggests that organizations should focus on promoting leaders’ valuable resources or capital – Leader development psychological capital (LD PsyCap), which consists of leader development hope, optimism, resilience, and self-efficacy.

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