Tags » Customer Satisfaction

Handling Difficult Customers for Customer Service Representatives

As a customer service representative, you have to handle the problems of your customers. For the most part, you help them on their concerns about your products. 263 more words

Training

Customer Lifetime Value – can you solve the formula?

Can you solve the formula
to the right?
If you paid as much attention to algebra as me in maths lessons at school, probably not. 680 more words

Lexden

Unkept Promises, Ungathered Feedback

Last week I wrote about how a company with which I did business became a source of annoyance. I realize that the odds are slim that they read the piece, especially since they, through a surrogate, managed to do something even more annoying than spam a good customer. 393 more words

Helpful Hints

No Strings Attached - What Pinocchio Teaches Us

When you wish upon a star…” Growing up, Pinocchio was my favourite Disney character (still is today). Like all Disney films, the fictional wooden protagonist who wanted to be a real boy told an important life story but also an important marketing one. 133 more words

Dissing the Customer

Some things are so obvious, you wonder what business executives are thinking. If they are.

A business of any size exists for its customers. Without the revenue from their purchases, there is  no business. 427 more words

Personal Finance

Mobile Game Development With Customer Satisfaction

One of the rising trends in the mobile phone company is java games. Smart phones are not just communication devices; It has sprung up to be absolute pleasure and search with built-in games, music, camera and many more. 381 more words

Business

Today (March 16) Your Support Goes 10x Further

Amazon is celebrating its #1 ranking in customer satisfaction by the ACSI!

Today, March 16, AMAZON will donate 5% (10 times the usual donation rate) of the price of your eligible… 23 more words

Orthodox Catholic Church