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Memoirs of an imperfect expat / An American expat in Mexico / Back to Basics /
This is going to be a tough year for me… I hope that I am able to make it through … There is only one way to go and that is UP UP UP… 605 more words


Persistent negotiation: An inoculation against crummy customer service

It’s a sad feature of the world we all inhabit: Most customer service representatives seem surprisingly unequipped to serve us. “I’ll have our technical department call you back when this matter is resolved.” (No you won’t). 654 more words


CSR Experience

It wasn’t easy. That’s the summary of what I’m going to share with you today. Let us go back to my student life. I’m not so familiar with Customer Service Representative when I was in high school while in college I told myself I will not work as a CSR since they also accepts vocational and non-graduate students. 1,072 more words


Intro to Awesomeness

Being a call center agent means you will earn more money than many other Filipino workers. If you can pass the interview, you know that being awake at night and reducing your daylight social life is worth sacrificing just to receive a few more pennies than a factory worker or a normal Office Staff. 335 more words

10 Big Benefits To Working From Home

Mindy Lilyquist

Updated December 26, 2016

Sooner or later, you may find yourself asking the question, “Should I work from home?” Starting a full or part-time… 735 more words


A Strong Business Woman Needs a Virtual Assistant

Many business women feel that asking for help is a sign of weakness. The truth is, a strong woman accepts help to ensure she remains strong. 409 more words

Virtual Assistant

On The Other Side of The Line... Experiences as a CSR

I am quite sure you had to call more than once to a phone customer service line to sort out some issue. I feel even surer that the simple idea of doing it made you feel angry beforehand. 544 more words