Tags » Customer Service

Does Your Net Promoter Score Matter?

Your Net Promoter Score (or NPS), can be summed up as a measurement of how likely a customer is to recommend your business to a friend. 376 more words

Reputation Management

Humans in the Loop: How Humans and AI are Shaping the Future of Customer Support Together

Author: Nykki Yeager is a customer-centric consultant who writes about customer support, customer success, and management.

Artificial intelligence has captured our imaginations for years, at least as early as 1872… 1,396 more words

Customer Service

Junior Network Administrator/Desktop Support

Junior Network Administrator/Desktop Support      Job Code: 20181212

Terms of Employment: Full-time

Wage: $21/hr

Job Description:

  • Analyze and resolve technical issues for the E-Tech client base by providing remote and onsite IT Support for end users…
  • 123 more words
Customer Service

Pushy Greeters

I’ve recently been on holiday in Puerto Rico, Gran Canaria, the third largest island in the Canary island archipelago.

Its a very beautiful island with rugged sea cliffs, sand dunes and mountains fit for any cowboy film.

573 more words
Writers

Andy Cohen Says Bravo Nearly Had a Real Housewives of Chicago — Here's Why It Never Happened

It’s famous for its deep dish pizza, iconic architecture, and devoted sports fans. But Chicago nearly had another institution tied to it.

On Tuesday, Andy Cohen… 397 more words

News

On Customer Service | Failed Entrepreneur

I want to talk to you about customer service today, great customer service. The kind of customer service that leaves a smile on your customer’s face. 798 more words

Writings

How To Excel At Customer Service, Even If You Hate Your Job

If you have worked more than one job in your life (and perhaps, even if you haven’t), chances are you have hated at least one of your jobs. 752 more words

Blog Posts