Tags » Customer Service

Baby Requires Medical Treatment After Overheating On Delayed United Plane

A Colorado woman says United Airlines and personnel at the Denver International Airport didn’t act quickly enough when her four-month-old son became overheated on a delayed flight and needed medical attention. 518 more words


How Much Does Collecting Money Due You Cost?

Managing receivables is often the last item on the “to do” list, but neglect of timely follow-up on past due accounts is one of the biggest factors in out-of-control receivables. 130 more words

Customer Service

But I'm Not In Customer Service...

I’m going to start with a confession before hopping on my soap box. I was recently copied in on a couple of emails going back and forth with a customer. 412 more words


The Adrian Loveridge Column – Barbadian Customers Not Being Respected Big Business

There seems to be some doubt whether Mahatma Gandhi was the original person who articulated the following quotation, however,t few can doubt the meaning and intent of the message. 501 more words


Ryanair and Sitting Together

Well, they’ve finally done it. They’ve enforced the algorithm. The party’s over.

Let me explain. With Ryanair you pay a base price and then you can pay for optional extras like priority boarding ahead of the plebs, choose your seat, insurance, car hire, extra bags, that kind of thing. 242 more words


Sometimes I Regret Answering The Phone

I learned a lesson a while back. There are times when you just do what the guests asks, even if what they are asking for isn’t going to work out. 809 more words