Tags » Customer Service

The Obvious?

At my job as a usher/ticket taker we have many jobs that we need to execute. We scan tickers to let people in, direct them to where they need to go, escort them to their seat and keep people from going closer to the stage if their ticket does not permit. 101 more words

Customer Service

10 Tips For More Fun & Profit in 2016

Are you taking a close look at the year ahead? Are you reviewing how the past year went? Are you where you want to be as the year end approaches?

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Corporate Agility

Post 1 of 6: What’s The P in the P.R.O.F.I+T Roadmap?

Instead, P stands for three Powerful Insights that you’ve likely never seen before, but which will push you outside your comfort zone.

Sourced through Scoop.it from: annecgraham.com

Corporate Agility

How to Improve Quality Without Going Broke Implementing LEAN: Deal With Issues Once, on First Contact

These same 5 categories negatively impact your customers’ perception of your Quality standards, and yet they’re easy of fix.

Sourced through Scoop.it from: annecgraham.com

Corporate Agility

5 New Ways to Improve Quality, Even If You’ve Already Invested In LEAN

If you’ve already invested in quality using LEAN or other approaches yet your customer service team is STILL busy solving problems all day long.

Sourced through Scoop.it from: annecgraham.com

Corporate Agility

The Fuket List, How to Live Above the Line, and What Everyone Who Wants to Be the Boss Should Learn from Their Inner Drag Queen

Three speakers from last weekend’s tremendous TEDx Vancouver event produced a blinding flash of the obvious that anyone aspiring to lead within an organization or be the boss of their own business should learn from.

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Corporate Agility

Are Costly Quality Issues Lurking in Hidden Areas of Your Business? One Overlooked Way to Surface Them, Solve Them, and Boost Your Bottom Line

This month we’re tackling uncommon approaches to Quality, and you’ll find them worthwhile even if you’ve already “done” Lean.

Sourced through Scoop.it from: annecgraham.com

Corporate Agility