Tags » Customer Service

Tips to Retain Existing Clients

Many businesses have acquired more clients with the help of lead generation, and this is due to advanced technology and client interactions. Going all-out to make more deals and sales is one thing, but one must never forget that keeping your current clients happy and satisfied with your services is still a necessity with constant communications with your clients. 492 more words

Coach-Net Dealer Program

Heavyweight Listening

Competition is real. For attention, eyeballs, resources, clicks, follows, promotions, elections… Somebody is always facing off against someone else. When we’re the ones in the arena, we don’t just want to think about who we‘re competing against, but how we’re competing against them. 492 more words

We Have All The Expert Advice On Hosting You Seek

Where should you start such a search? What do you try to look for? How can you separate the reliable or not? This article is packed with practical and proven tips that should read before you start looking for a hosting services. 977 more words

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Dynamics 365 Email to case - The New Way

Microsoft released a new way to do automatic record creation a few months ago, but I never got around to ckeck it out before now. 396 more words

Dynamics 365

Handling Business and Customers

Location: a small village in Northern Illinois. The now burned down resort “Wagon Wheel” in Rockton is where Chicago mobsters hung out during the 30’s-40’s. Great place in its day.  894 more words

Goodbye COVID hair

In my list of twenty things I yearned for during the pandemic, published at the end of April, a haircut didn’t make the cut (no pun intended). 429 more words


Perceived blame, matters

In customer service, things are bound to go wrong, at some point. When that happens, it is important to not only understand what went wrong, but also what is the perceived cause of the problem, because that impacts on the recovery strategy. 496 more words

Marketing In Everyday Life