Why does change create great business opportunities?
As they say, “The only constant in our lives is change.” So rather than resisting change and longing for what was, embrace it and create what will be. 149 more words
While looking to grow or expand your business, hiring a dedicated call center to contract out your customer support service can give your business the very edge it needs to move ahead of the competition. 654 more words
This is not my story. But when I heard it, I absolutely had to share it. I still can’t quite believe that it happened, but I was there to witness it. 716 more words
In a world of instant gratification, we need to rethink and retrain our clients on how they assess progress. The reaction to some recent landscaping near my home gave me insight into the lack of patience some people have with a disciplined and trusted process, and how it relates to our clients and the expectations they have. 1,145 more words
When I wrote my article about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. 1,760 more words