Tags » Customer Service

Telstra... time's up!

It’s close of business on a Friday and despite two very public promises on social media this week, Telstra has failed to contact me about my complaint. 32 more words


5 Steps for How to Handle an Outraged Customer

Encountering a problem while on a business’s website can be incredibly frustrating and often result in anger that is directed at customer service agents. As an agent it is important to always try and deescalate the situation and find a solution for the upset customer, even if that may be easier said than done. 713 more words

Customer Service

Ray Gordos

Ray Gordos is a National-Securities-broker based in New York. Over a period of ten years’ experience, he’s been assisting clients to pursue the returns via exceptional client guidance and services for the product of the investment. 422 more words

Oh Canada.

Oh Canada/Toronto. You were doing so well. I was just starting to feel home sickly and fuzzy feels about you and your people and the way things are done but it was too good to be true. 518 more words


Vie de Rouvray

Title: Visionary Healer, Writer and Musician
Company: Bio Institute of Light and Sound Therapy
Location: Orlando, FL United States

Born to the French aristocracy on the island of Caledonia, Vie de Rouvray has since become an expert in holistic healing.   280 more words


Sand, Sea Turtles, and Someone's Loss

Last week my wife and I took a lovely trip to Maui. The goal was to soak up some sun and get much needed R&R. This was our reward for a helluva year. 1,481 more words


How to Know When Your Furnace Needs an Upgrade

With the hottest summer months coming up, we often don’t think about the systems heating our home during the winter. It is important to remember, however, just because your furnace is out of sight doesn’t mean it should be out of your mind. 520 more words