Tags » Customer Support

Customer Support: When should you be using Zendesk?

When we only had a handful of players, good customer support was relatively easy. Maybe I would answer a few emails, make a post about the latest issue on the PlayStation forums, then browse the forum for any missed opportunities or players’ questions which needed answering. 650 more words

ComputeZero Best IT Support And AMC Support In Dubai

Looking For IT Solutions, IT Technical Support In Dubai, UAE? We At ComputeZero Offer Managed IT Services, Products, Computer Support And More. As An.

ComputeZero Best IT Support And AMC Support In Dubai

How to Delete a Customer in Reckon Accounting Software ?

Reckon is indeed a versatile, high-end accounting software to manage and oversee several business/bank transactions in a swift. It comes with exemplary features including invoice, payroll, expense-tracking, inventory management, purchase, sale orders, reports, and much more. 286 more words

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Customer Support Tips:Ronald Kister

Ronald Kister is a seasoned IT specialist who has worked as a technology leader in educational and consulting settings for nearly two decades. He has provided support to thousands of users across multiple device platforms in previous roles and his peers respect his customer support skills. 32 more words

Information Technology

Customer Support Skills Tree

A perennial topic in the customer support industry is “What does a career in support look like?” As support professionals, we want to see a path before us and want to know how to develop along that path, especially if our interest does not lie in managing people and climbing a leadership ladder. 1,061 more words

Customer Support

Appendix A: An Appendectomy's Bottom Line

An Epilogue to Gratitude and an adjunct to Gorilla in the Mix

The doctor on call for my June 29 appendectomy happened to be a proctologist, one of the many random details that came rushing at me as my gurney careened toward the operating room. 1,575 more words

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Pros and Cons of AI chatbots for customer support

The artificial intelligence (AI) revolution is fast changing how companies work. AI chatbots are now increasingly popular with consumer-facing companies looking to increase the efficiency and impact of the customer service function. 509 more words

Customer Service