Tags » Customer


Happy Birthday, Pit-san (right in the photo) !

Pit-san’s lovely family celebrated her birthday at our cafe, yesterday.

Pit-san, her husband and her son love healthy/delicious food, too. 24 more words

Peaceful Life

Best and worst customer service: 2015

Over the last year, I’ve had the joy and displeasure of dealing with some truly wonderful and some absolutely terrible businesses, specifically in terms of customer service. 1,398 more words


Unfolding plans 184 – Bananas for scale

I stole this from Graham.  He wanted to do a light hearted bit about some of the stuff that we do at the presentations.  We have some big numbers and they are difficult to grasp, unless that is you use bananas as a scale. 493 more words

Corporate Social Responsibility (CSR): Everyone wins!

I like to win. Those who know me well won’t be surprised by this confession. Whether it’s in the corporate world, or on the sports fields, I play to win. 546 more words

Can you win back online shoppers?

Online shopping has been reshaping the “brick and mortar” businesses since early 2000s. In the article “Can you win back online shoppers?”, Thales Texeira and Sunil Gupta provide actual strategies considered by traditional retailers, who are facing online competition. 224 more words


Convenience isn't just about being convenient

Worth 6% of the entire retail market and adding £5bn to the UK economy, the convenience market is expected to increase by 17% to £44bn over the next five years, according to IGD.   762 more words