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Amazon.com: Customer Reviews: The Definitive Guide to SEO and Conversion: The 2 Sides of the Internet (Traffic and Conversion Book 1)


Find helpful customer reviews and review ratings for The Definitive Guide to SEO and Conversion: The 2 Sides of the Internet (Traffic and Conversion Book 1) at Amazon.com. 29 more words

"The Zara Gap" article

In an article in the “Sourcing Journal” (April 24 2015) John Thorbeck describes research with Warren Hausman on the persistent gap in the performance between Zara and other apparel retailers. 70 more words

Consumers

Going the Extra Mile and 4 Other Things that Successful Businesses Do for their Customers

Consumers are empowered today more than ever when it comes to choosing a product that is right for them. But, what goes into the decision to choose one brand over another? 904 more words

The customer isn’t always right

I’ve talked about the importance of showing up if you want to build great customer relationships. I used my Borders experience to make that point. I’d like to take that story a step further and explain why not only showing up was important, but that I showed up to explain to the CEO of BordersRead more…

small business management

General Business