Tags » Customer



In spite of our best efforts, customers do complain.

If you want to keep your customers out of the hands of the competition you must satisfy their complaints, resolve their problems, and overcome their perception of poor customer service performance. 579 more words

How to Avoid Career Pitfalls

First know what they are.

1. The system is not about you (sorry)

The system is about the customer – as understood by the current set of business leaders. 160 more words

All happy Customers on the stoep

Must be with breakfast, lunch, coffee, etc.‘ALL DAY’

YUM Eat Cafe

5 Signs Your Strategy Needs a Makeover

You’ve got a plan mapped out for your business, even if it’s not a formal business plan. You’re doing all the “right” things, moving through your list of tactics, and seeing all kinds of “results.” But is all of this taking you where you want to go? 25 more words


Welcome to F5 Agility 2015


#F5Agility15 registration is open! I show you where to get registered and get your badge along with where many of the breakout sessions are occurring. 61 more words


Do You Want to Drive James Bond's Car?

From the famous Aston Martin to the Bentley of Casino Royale, the cars of James Bond are famous enough to warrant their own Wikipedia page. 556 more words

Small Business Marketing 101: Customer Motivation

Social media, direct mail and ads are typically thought of as the primary marketing tools for business, but there’s one more element that’s commonly overlooked. 997 more words