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Touchpoint

The Dictionary.com definition of touchpoint is “the point of contact, esp. when products or services come into contact with a customer”

This word feels weirdly modern to me,  so I checked my 1996 Concise Oxford English Dictionary and there it isn’t. 382 more words

Buzzword

Touchpoint

The Dictionary.com definition of touchpoint is “the point of contact, esp. when products or services come into contact with a customer”

This word feels weirdly modern to me,  so I checked my 1996 Concise Oxford English Dictionary and there it isn’t. 382 more words

Buzzword