Tags » Customers

Springboard Adds Vestique to Customer Roster

Earlier this month we announced that Vestique, a chain of women’s fashion boutiques, chose Springboard’s platform as their foundation for aligning multi-store inventory, training employees and improving customer engagement as they expand across the Southeastern U.S. 342 more words

Retail Technology


Being in business is all about the customer.  Being a business owner is all about knowing your customer.  Before you begin advertising, take a close look at who your most frequent or most likely customer really is.  140 more words

5 Ways Retailers Can Make Customers Feel Loved All Year Round

It’s the season of love with Valentine’s Day arriving tomorrow, but we encourage retailers to show their customers love 365 days of the year. Here are some tips on new ways the right retail technology can make your customers feel like they just might be your one and only: 318 more words

Retail Technology

Customers Don't Understand...

That you are likely to be busy with others and demand your full attention, to the point where you are looked down upon and spoken to as if you are inferia to them. 22 more words

Marketing Primer

Whether you are a new or experienced marketer, sometimes it helps to have a refresher on setting up a marketing campaign. If I have worked with a brand for some time, it can be easy to just go through the motions without thinking about each step. 424 more words


The Customer Service Conundrum

Let’s face it—many departments do NOT want to manage customer service. I see the Customer Service Shuffle take place in media companies often, especially when people change roles.   330 more words


How to give customers what they want

We live in a world where customization is expected. We want control over portion size, toppings, burrito contents, and how many pumps in our latte. Customization hasn’t slowed down, and in fact, consumers are now concerned with gluten options, food allergies, and substitution. 913 more words