Tags » Customers

Local SEO Definition - Get Customers Near Your Business Location

Local SEO is like people eating “local” now. In this case, it is promoting your business to people within a specific mile radius from your office or practice. 33 more words


Fanta connecting with customers on a new level!

I’ve had a pretty lazy day today, in my pyjamas in front of the television searching for something to watch. 325 more words

Who is it You're Talking to?

Customers come in different flavors.

And each customer type has their own specific culture. Think of your favorite hardware store. Imagine a few customers who come in the door one afternoon.  375 more words


Troubleshooting Common Customer Unhappiness Scenarios

RV dealerships can keep customers happy by identifying scenarios likely to lead to dissatisfaction. The next step is to come up with ways to address these scenarios. 419 more words

Customer Service

An Emotional Connection Matters More than Customer Satisfaction

(Source: hbr.org)

In the search for profitable organic growth, more and more companies are making major investments in optimizing the end-to-end customer experience – every aspect of how customers interact with the company’s brand, products, promotions, and service offerings, on and offline. 987 more words


Need a price-based promotion without losing profits?

Okay, it’s true. Your customers are loathe to buy unless they feel they’re getting a deal.

Consumers have been trained into the wait-for-a-discount mode by years of retailers doing nothing, marketing-wise, to increase value, simply relying on price cuts to motivate the opening of wallets. 220 more words

Shopkeeping Talk