Tags » CustServ

Customer Service: top trend

NOTA AICEX: rispolveriamo i top trend per il Customer Service nel 2014 proposti da Forrester. Sono ancora attuali?

In the Age Of The Customer, executives don’t decide how customer-centric their companies are – customers. 1,358 more words

Customer Service

“Is Your Level of Customer Service a Hoax?”

Here in the Twin Cities there is a well-established company, that shall remain nameless, that attempts to build buyers’ confidence by offering a money back guarantee. 512 more words

Customer Service/leadership Training

Facebook’s New ‘Create Call-to-Action’ Button

As someone who lives within the social media pages of the company I work for, I was admittedly surprised to find a new option available on Facebook. 332 more words

Social Media

Matching a Tweet to a Paying Customer

A lot is written about how brands need to “personalize service” and I agree, but what some (I think) forget to understand is that that is really hard to do. 341 more words

Customer Service

In 2015 the focus is on great customer experience.

It’s a new year. A lot happened in 2014 and the world of customer service in general is moving fast, but I think that there is going to be a subtle change in how business operates in 2015. 296 more words

Current Affairs