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#SproutChat: Social Media Listening vs Monitoring

My recap of the 3/1/2017 #SproutChat hosted by @sprout_sarah  & @SproutSocial   Join the conversation every Wednesday at 3pm EST.

Q1: What’s the difference between social listening and monitoring? 331 more words

Support Breakfast Podcast | Episode 6 – Support meets Product

Welcome back to another episode of Support Breakfast! We’re going to have to get a little more creative with these intro lines, huh?

Remember: you can now subscribe via… 955 more words

#HootChat Recap: 22 Sept '16

#HootChat is a regular Twitter chat held each week at the same time. Hosted by Hootsuite, the chat features a different guest each week. Industry leaders, influencers and specialists come together around the globe to discuss a set topic relating to social media. 211 more words

Social Media Marketing