Tags » CustServ

A Lovely Cup of Customer Service

A Lovely Cup of Customer Service
Author: Amy Chen
Alternatively published here.

Recently, I visited a newly-opened coffee shop in my neighbourhood and was surprised at the employees’ dedication to the shop. 204 more words

Custexp

Quality Prints and Quality Customer Service

Quality Prints and Quality Customer Service
Author: Amy Chen

Recently, I visited a small store that offered printing services. It was a Friday evening, and I knew that the store was going to close in about 30 minutes, however my partner told me that they were on a tight schedule and would really like to have the art prints completed as soon as possible. 155 more words

Custexp

We want our #CustServ Freedom!

Customer service can be a challenge for everyone. There are times when a leader is needed to step up and provide direction for teams providing service to Customers. 589 more words

#custserv

Sorry I wasn't listening ...

Ever wonder what makes one agent successful and another not? Why can two people who have the same training, tools and support perform so differently? If you wonder that, you’re not alone! 638 more words

#cctr

Customer Service: top trend

NOTA AICEX: rispolveriamo i top trend per il Customer Service nel 2014 proposti da Forrester. Sono ancora attuali?

In the Age Of The Customer, executives don’t decide how customer-centric their companies are – customers. 1,358 more words

Customer Service

“Is Your Level of Customer Service a Hoax?”

Here in the Twin Cities there is a well-established company, that shall remain nameless, that attempts to build buyers’ confidence by offering a money back guarantee. 512 more words

Customer Service/leadership Training

An Evening of Memorable Service

An Evening of Memorable Service
Author: Amy Chen

Last week, a friend invited me to an annual event hosted by their community. It was an evening on the celebration of difference cultures and community achievement. 221 more words

Culture