Tags » CX

Escaping the Octopus


I’m quite fond of octopus – when they’re small and barbecued and sitting on a plate ready for me to eat them … but I draw the line at tentacled critters who want me to be their Valentine!! 370 more words

This Little Piggy

Is about to become roast pork and crackling from the looks of it!! :D

As for our fashion details, they are below.

ALLES – on the left – is wearing the following… 340 more words

High & Dry

Hullo, my best readers.

Today I am featuring Forever Famous, , and Wimey @ Objet D’Amour.

The Objet D’Amour gacha event runs until the 15th of February. 146 more words

The "Mobile First" dilemma

I often have customer meetings where we talk about the web part of a customer experience, and how to present information to the user. One of my first questions, once we have talked about the strategy and how the experience would flow through the CX journey is: “how is this experienced through a smartphone?”, or “what if the journey starts from a smartphone rather than a land line or a computer?” 512 more words

Customer Experience

Empathy is key to Customer Delight

This article was originally written for The Cherry Blog of Cloudcherry Analytics Pvt. Ltd where I was a summer intern in 2015

Search Instagram for #retailtherapy. 485 more words


What Is a Marketing-Driven Customer Experience Map? - Kapost

marketingIO: One Source for All Marketing Technology Challenges. See our solutions.

Source: marketeer.kapost.com

The best approach I’ve seen that shakes up the buyer’s journey.


Let's get this party started!

If you’re reading this, you’re probably interested in Agile or Customer Experience, or maybe both.

Are you learning about – or ready to do – everything it takes to create a great business, product and customer experience using agile? 226 more words