Tags » CX

The Six Pillars of B2B Customer Experience Excellence - Profs

Customer Relationships – Poor customer experience drives brand switching—a key reason for three quarters of lost customers. And customers who suffer a bad customer experience spread negative word-of-mouth.

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Could Digibank be the Future of Banking?

Digibank is the brain child of singapore’s DBS (Development Bank of Singapore), it is the first mobile only bank in India, meaning that it is completely paperless, branchless and signatureless. 367 more words

Customer Service Tips

With My Maritime Valentine

He/she is back again and still wants to caress me with their tentacles!! Eeek!!

As for fashion details, Alles is wearing the following:

MINA Hair – Irma … made by Mina Nakamura. 405 more words

When should you re-brand?

Most people, especially brand consumers, often ask whether or not re-branding a product or service is really necessary. The question is usually raised against the background of some re-branding exercises which seem not to result in any meaningful changes for the consumers. 1,254 more words


Time to rest...

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“After all, the best part of a holiday is perhaps not so much to be resting yourself, as to see all the other fellows busy working.” … 73 more words


1. Go to Settings > Setup > Integration

2. Click the Configuration tab

3. From the Configuration sub-menu, select Manage CRM System Users.

4. Siebel CRM OnDemand should appear as the CRM System. 120 more words

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