Have you ever noticed that Quality Assurance, ISO-9001,
and the Deming Cycle is taught only in Business Administration?
I have found that when Quality Assurance was taught in Engineering… 79 more words
Without customers, there won’t be a product, there wont be people working tirelessly to provide solutions to the needs of people. With this knowledge, understanding how customers feel about a service, what they think of a service, how satisfied they are about a service etc. 1,290 more words
A procedure is a “description of a process”. A procedure can take any number of forms, from text to still pictures to an audiovisual demonstration. There is no one correct way to describe a process, except that every procedure should be easy to understand and execute. 473 more words