Exactly a week ago I invited readers to send in their own stories about how offering data, creating normative learning opportunities and plain nagging had resulted in some type of systemsy incident. 761 more words
6 days, 20 hours ago
Retirement Home Mysteries
Chapter 5: Pancho Villa Show Down
Dinner at La Vida Aureo that evening was a delightful affair. Paloma Angostura had done her usual job of preparing a range of dishes to appeal to the varied tastes of the Residents. 2,468 more words
3 weeks ago
In my last post I looked at why change fails and how most corporate programmes are destined for failure. Year on year, huge resources are invested in them. 706 more words
3 weeks, 2 days ago
As a disciple of the late quality expert and statistician Dr. W. Edwards Deming http://deming.org I know he would be very interested in our efforts to improve police. 683 more words
4 weeks, 1 day ago
Systems Thinking, Lean and Kanban
W. Edwards Deming’s 14 points are the basis for transformation of industry. Adoption and action on the 14 points are a signal that the management intend to stay in business. 2,771 more words
heartoftheart reblogged this on heartoftheart and commented:
A reminder of J Edwards Deming’s 14 points, the father of process improvement. Interesting, isn’t it, just how often these aren’t followed?
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4 years, 4 months ago
1 month ago
The Central Premise
Colleague Chris Shannon sent along a link from a New York Times article that addresses the importance of soft skills in the job world.
“Skills like cooperation, empathy and flexibility have become increasingly vital in modern-day work. 273 more words
1 month, 1 week ago