Tags » Deming

Leadership Variation

Have you ever heard of Stew Leonard’s? They are a small, boutique supermarket chain in Connecticut and New York that’s been highlighted on both The Sopranos and Seinfeld. 676 more words

Leading Self

A Message from Hawthorne

Last week, I met Nathaniel Hawthorne.

OK, so he’s been dead since 1864, but still, last week I met him.

Sort of.

My students and fellow teachers all laugh at me. 1,258 more words

Personal Log

Driving Improvement from Lessons Learned

It is fairly common for companies to hold a lessons learned session after a major project or an incident to understand the things that did not go well and could be done better next time.  510 more words


The Price of Fear

What does fear cost businesses each year?  Thousands? Millions? Billions?  It’s something that obviously can’t be measured accurately, but when I think about some of the organizations I have worked with in the past, I’m guessing the figure is extremely high. 608 more words



In addition to their value as a tool for real time process monitoring, control charts provide some ideas of great importance for the management of a company. 647 more words

Common Causes