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Question: Do company websites need to make accommodations for the disabled?

Answer:

Yes, this is a growing concern for businesses that provide goods or services online.  Under Title III of the Americans with Disabilities Act (ADA), “[n]o individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages or accommodations of any place of public accommodation by any person who owns, leases (or leases to) or operates a place of public accommodation.” While the ADA passed before the Internet was made publicly available and “place of public accommodation” traditionally referred to a physical location (such as brick and mortar stores), there has been a surge of lawsuits filed to address alleged website accommodations violations. 386 more words

Digital Issues

Question: Should employers respond to negative online reviews?

Answer:

Yes, it is important to have a plan in place to address negative feedback online.  Be it from disgruntled current or former employees, it has become more and more common for companies to face negative online reviews.   320 more words

Digital Issues

Question: Is it risky to use text messaging to conduct business?

Answer:

In short, yes. Texting is convenient and we often use it as an instant method of communicating, but the more formal method of communicating by email is almost always the better method to have business conversations. 526 more words

Digital Issues

Biometric Brain Boggle

This is an interesting article that was published in Harvard Business Review this month by Anthony Rjeily and Charlie Jacco.

“Passwords Are Terrible, but Will Biometrics Be Any Better”

Worthy Reads

Digital Issue 66

Check out the full version of Issue 66 brought to you by Audi Queensway



By clicking the cover image below, you will be granted access to our latest issue in it’s entirety.
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Digital Issues