Tags » Document Capture

Customer Lifetime Value and Customer Experience

Today’s Guest Post By: Kevin Craine, Technology Analyst and Host of the Document Strategy Podcast

The notion of “Customer Lifetime Value” (CLTV) is a concept and calculation that helps organizations determine the dollar value associated with their long-term relationship of any customer, determining just how much that customer relationship is worth. 490 more words

Enterprise Content Management

Paper Wars: Why are We Still Fighting Paper?

Today’s Guest Post By: Kevin Craine, Technology Analyst and Host of the Document Strategy Podcast
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Despite the increasing digitization of business today, the truth is that across all industries many key business processes are still burdened with paper. 451 more words

Enterprise Content Management

Capture & Case Management: Faster Processes, Lower Costs

Today’s Post By: Brent Bussell, IBM WW Sales Leader ECM – Content Management and Capture

You know the situation well. The collection of documents during the onboarding of a customer’s application goes smoothly.  343 more words

Enterprise Content Management

Do You Have A Relationship Of Trust With Your DM Industry Partner?

By Jennifer Van Lent, Director of Solution Marketing, DICOM Spigraph

In this blog, EASY Software UK partner, Jennifer Van Lent tells us about DICOM Spigragh, how they work with EASY Software UK and the DM market. 557 more words

DM

AU10TIX Accelerates Online ID Relevance Pre-Screening By +57%

New “noise reduction” algorithm in AU10TIX BOS enables speedier screening out of irrelevant and poor quality ID images that plague online customer onboarding. By pre-screening out unusable or irrelevant customer submitted ID images improvement enables easier scaling up of online customer acquisition without parallel scaling up of back-office operation. 679 more words

ABBYY Europe Partnering with Fujitsu to Expand Document-Capture Solutions

December 22, 2014 - ABBYY Europe, a provider of document-recognition, data-capture and linguistic technologies and services, reports that in the future, it’ll be working with Fujitsu, Europe’s largest provider of corporate solutions and services within the IT solutions area. 504 more words

News

How is the User Experience for Your Document Capture?

Today’s Post : Feri Clayton, Director of IBM Document Imaging and Capture Solutions

Gone are the days that document capture software had a small number of back office users. 461 more words

Enterprise Content Management