Tags » Document Capture

Become a more customer-centric organization with IBM Datacap

Today’s Post By: Stephanie Wing, WW Portfolio Marketing Manager, IBM ECM

How many times have you been bombarded with unsolicited offers from service providers? Stricter regulations and penalties, especially around customer data and privacy, suggest there may be light at the end of the tunnel. 441 more words

Enterprise Content Management

FAQ Friday - A better mousetrap?

The question I am addressing this FAQ Friday actually comes from a potential client.  He is with a large corporation that has to deal with thousands of invoices every month and has to manually key or enter invoice data into the corporate accounting system.   471 more words

IBM Datacap: A Tech Preview

Today’s Guest Post: Mark Martin, Senior Offering Manager – IBM Capture and Imaging, IBM Analytics

IBM’s Datacap team has just released our quarterly product update, version 9 Feature Pack 3. 585 more words

Enterprise Content Management

UNIform - From big paper to big data

The change of focus from paper to data should not start with reducing the paper but on how the data can be collected and used across multiple applications.   394 more words


Paperless Customer Service – Customer Loyalty’s in the Multi-Departmental Details

Customer service activities touch every department of your company.

It’s generally accepted that it costs 10 times more to win a new customer than to keep an existing one. 142 more words

Document Management

Announcing the New Datacap Mobile

Today’s Post: Mark Martin,Advanced Document Imaging and Capture Offering Manager

With the launch of Datacap’s next generation of mobile technology, we’ve taken a big step forward in supporting our customers in their quest for innovative and complete mobile business applications. 337 more words

Capture & Imaging

Enhance the Decision-Making Process with Automated Capture and Analytics

In his recent article Bob Larivee, director of custom research at AIIM, discusses how the best decisions are those based on the most relevant, up-to-date and accurate information sets available. 88 more words