Tags » Employee Engagement

The Best Leaders Tip #4 - Be Brave: be humble

This is my 4th of 12 posts about how to be among the Best Leaders.  In these, I provide inspiration for everyone seeking professional and personal growth as a leader of people, projects, groups, teams and organizations. 136 more words

Employee Engagement

Things to expect when a new software is rolled out

I remember about more than a decade ago when we were rolling out salesforce.com in our office, there were so mixed feelings. The executive team was super excited with the anticipated boost in the productivity and efficiency of the sales teams but sales teams were frustrated with the amount of time they had to spend in front of the computer to enter the details.   453 more words

Only 26% of U.S. Employees are Highly Engaged. How Engaged are Your Employees?

In our latest Employee Engagement Benchmark, we found that only 26% of U.S. employees are highly engaged.

How do we measure employee engagement?

Several years ago, we examined the attitudes that drive engagement levels of employees. 204 more words

Customer Experience

Blurred Lines and Millennial Work Flexibility

Like many people, I have a smart phone. It’s excellent for both working and personal connections. In an instant I can exchange words with friends who are scattered across the country and participate in a stream of communication. 865 more words

Performance Management

5 things I've learned in moving from start-up to corporate

I’ve spent a lot of my career working in newly formed and start-up businesses, and I have a real passion for being part of something new & exciting.  827 more words

Experience

Four trends in Customer Experience

This post was first published on the InMoment blog.

Consistency

Great Customer Experience (CX) is about a brand delivering on its brand promise consistently over time, across all channels. 510 more words

Employee Engagement