Tags » Employee Engagement

Open Offices Are Here to Stay, Now What to do With All of The Noise?

As the open office debate continues, a few questions continue to be raised. How do we deal with the noise and distraction? Is it possible to have a collaborative and heads down environment in the same facility? 468 more words


Workspace: Why Taking the One Size Fits All Approach Doesn't Work.

Human capital is an organization’s number one expense.   The competition for top talent is becoming greater as the labor force is shrinking. Companies are finding it increasingly more difficult to not only obtain, but retain top talent.  559 more words


Would you apply for the job you have today?

Do you remember where you were when you received the call for that job interview you were soooo excited about? Can you recall how thrilled you were just getting the interview? 737 more words

Smart Biz

Being Your Customer's Hero: Interview with Adam Toporek.

Your new book, Be Your Customer’s Hero, is launching next week. Tell us, what inspired you to write this book?

My desire to write this book came from the old business axiom of “find a need and fill it.” However, the need I was filling was first and foremost my own. 1,190 more words

Service Experience And Co-creation

(pssst….Don’t Tell Anyone) We’re PEOPLE! Human Economics, the new Business Hip

A few points to ponder for starters:

  • The human dynamics of change are powerful and can be a deal-breaker whether a new continuous improvement initiative, strategic shift, organizational re-structuring, or even something simple as a new assignment;
  • 1,436 more words
Engagement Et Al

Jamming with friends at work :)

Amazing jamming with friends at work :) It was esp heart-warming to see “grown ups” walk up to us after the JAM and joyfully express how they loved to sing their hearts out after “many many many years” :) Felt great to hear that!


Fifteen years, but where do they go?

April 24, 2000 was a Monday. I was in a new office, and heard soft sobbing from another. Time can pass very slowly. Looking back, the time has passed simultaneously in an instant and at a slow drip. 357 more words