Tags » Employee Experience

Design thinking in HR: The arc of an experience

Posted by Ruth Schmidt on August 12, 2016.

User experience (UX) design, user-centered design, design thinking—they’re all ways of reimagining and improving something—a process, a product, a service, an event—by considering it from the perspective of the people experiencing it. 647 more words

Human Capital Trends

The Problem With Surveys

I don’t know about you, but it seems that with every encounter I have with a business they are sending me a survey. Working in the field of marketing, I sometimes just complete them because I know response rates are important, or because I am curious to understand their approach. 756 more words

Stack the learning deck

Embrace new skills and roles to build a “full-stack” L&D function

Posted by Mary Slaughter on July 21, 2016.

So much has changed in organizational learning and development (L&D) over the last 15+ years that it barely resembles the function of old. 986 more words

Talent & Learning

The Supervisor - Employee Relationship

It is the single most important factor determining employee engagement, the supervisor – employee relationship, but studies by Gallup have identified that the wrong person is selected for leadership positions 80%. 373 more words


My First Job

My first experience job was working for my father. He contracted to Australia Post and delivered mail in Karrtha, Western Australia. The iconic postie. This job was more than a simple exchange and what I learned has shaped my interest in the dynamics at work, motivation, ethics and the psychological contract. 297 more words