Tags » Engaging Employees


by Dora Wang on Jan 19, 2015 10:00:00 AM

Are your employees friends with each other? You might not have thought about this question before, but it’s actually one that can have significant impact on your organization. 390 more words

Leadership - When Leading By Example Isn't Enough

Here’s What 500 People Told Me about Customer Service

Over the last eight weeks I have done Legendary Service customer service training with more than 500 people who all want to improve both internal and external customer service in their organizations. 581 more words

Best Practices

“People are naturally lazy” and Other Myths about Employee Engagement

When you look at all of the stats pointing to the low levels of employee engagement in the US and around the world, you might start to believe that people are naturally lazy and disengaged—or that people wouldn’t work if they didn’t have to. 613 more words

Employee Engagement

Do You Know What Your People Value?

Last week I took to social media to ask the question “What do you value most about your company and your leader?” It wasn’t a large sample, but big enough to get some diversity of thought. 456 more words


Suffering from Burnout? 3 Ways to Get Yourself—and Your Team—Back on Track

Like most people, chances are that you were enthusiastic about your current job when you were first hired. You were excited about the new role, its challenges, and the people you would be working with. 557 more words

Behavior Change

How To Maximize Employee Engagement

Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, awhile back completed a survey of 10,000 employees in 43 states to better understand what separates a “best places to work” company from other companies. 78 more words

Eric Jacobson On Leadership

Three Compelling Ways to Rethink Leadership Practices

Are your leadership practices based on outdated assumptions about the true nature of human motivation? Think about how you might approach leadership differently if you took into account some of the latest findings: 723 more words