Tags » Engaging Employees

Want a Customer-Focused Company? Take Care of These 3 People

There are three groups of people you need to take care of if you are going to create a customer-focused organization—but most companies only focus on one. 481 more words

David Novak on the Awesome Power of Recognition

In this episode of the Blanchard LeaderChat podcast we speak with David Novak, co-founder and former CEO of Yum! Brands and author of O Great One!: A Little Story About the Awesome Power of Recognition… 225 more words

Your Team Isn’t as Excited about Work as You Are? Ask Madeleine

Dear Madeleine,

I have been described as a high achiever—and a lone wolf—for much of my career. After more than 20 years as an individual contributor, I finally succumbed to the pressure to become a people manager. 559 more words

Not Sure If You Should Save a Struggling New Hire? Ask Madeleine

Hi Madeleine,

I run a business where we manage large projects and serve customers all day long. I have a new hire who just isn’t working out. 667 more words

Ken Blanchard Ignite Newsletter September 2017

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals. Highlights from the just published September issue include

Leadership as a Partnership… 254 more words

3 Ways Leaders Can Improve Their Management Flexibility

The amount of direction and support people receive from their manager directly impacts the efficiency and quality of their work. Without it, people are left to their own devices, have to fake it until they make it, and learn primarily through trial and error. 660 more words

The Six Questions Leaders Should Ask Employees

As explained in John Baldoni‘s, book, Lead With Purpose, Marshall Goldsmith suggests all leaders make it a habit to regularly ask their employees these six questions: 55 more words