Tags » Exceptional Customer Service

5 Lessons from Our Updated Webinars

By now, you’re well aware that our Nelnet resource library contains a ton of great financial literacy resources for both you and your students. We recently updated our content by restocking our virtual shelves in our webinar section. 287 more words

Financial Literacy

Customer Service

Customer Service     —by Jinny Batterson

During a recent extended trip, I had chances to experience both good and bad customer service—not the everyday gauntlet of exasperating telephone answer services mechanically mouthing “press 1/press 2…”—but live, in-person encounters. 1,099 more words

And the winner is...

Hannum’s Harley-Davidson was honored to receive the Bronze Bar & Shield Circle of Recognition Award for 2015.  Hannum’s was recognized by the Harley-Davidson Motor Company for our exceptional levels of motorcycle sales, outstanding customer service and satisfaction, our facility, and of course, our incomparable staff! 57 more words

How To Provide Exceptional Customer Service

Providing good service boils down to one basic principle: Treat customers the way you want to be treated. This top-down philosophy starts with the way you treat and train your employees, and it can help keep customers coming back when times are rough. 1,443 more words