Tags » Excessive Secrecy

Pity the 775 users who use this outsourced council system?

By Tony Collins

Adult care systems are a cinderella IT service for councils.

It’s rare for journalists to write about them, for good or ill, perhaps because they help council staff deal with vulnerable adults. 1,075 more words

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Universal Credit at "amber/red" says latest DWP report

By Tony Collins

The Major Projects Authority, which is part of the Cabinet Office’s Efficiency and Reform Group, has today published its annual report on 188 projects including Universal Credit, about which it makes only positive comments. 549 more words

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Does Barnet know if it's saving money with Capita?

By Tony Collins

Are council outsourcing contracts becoming so unfathomably complex that officials and leading councillors have no real idea whether they’re saving money?

A Somerset County Council report on the lessons learnt from its troubled outsourcing/joint venture deal with IBM emphasized the importance  of “not making  contracts overly complicated”. 1,039 more words

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DWP gives out "selective" information on welfare reform even to its auditors

By Tony Collins

If the National Audit Office cannot obtain reliable and comprehensive information from the DWP, who can?

The NAO is the department’s auditor. Its head Amyas Morse signs off (or rather qualifies) the DWP’s accounts. 723 more words

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DWP tells Universal Credit trainees: just keep rebooting

By Tony Collins

IDS says Universal Credit IT is working – but C4 Dispatches asks: is it?

In a documentary broadcast yesterday undercover reporter Karl Eriksson got a job working for the Department for Work and Pensions, training as a Universal Credit call centre adviser.

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MPs criticise DWP's refusal to publish Universal Credit reports

By Tony Collins

As the Department for Work and Pensions continues its long and costly legal battle to stop four Universal Credit reports being published, the all-party Public Accounts Committee says a lack of openness “remains within the Department”. 590 more words

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Number of successful Universal Credit claims remains low - will IT be properly tested?

By Tony Collins

Figures published yesterday on gov.uk show that the number of successful Universal Credit claims remains low.

It means the IT that is being designed to handle millions of claims has had only a relatively small number of actual claims to test it. 399 more words

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