Tags » Excessive Secrecy

DWP tells Universal Credit trainees: just keep rebooting

By Tony Collins

IDS says Universal Credit IT is working – but C4 Dispatches asks: is it?

In a documentary broadcast yesterday undercover reporter Karl Eriksson got a job working for the Department for Work and Pensions, training as a Universal Credit call centre adviser.

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MPs criticise DWP's refusal to publish Universal Credit reports

By Tony Collins

As the Department for Work and Pensions continues its long and costly legal battle to stop four Universal Credit reports being published, the all-party Public Accounts Committee says a lack of openness “remains within the Department”. 590 more words

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Number of successful Universal Credit claims remains low - will IT be properly tested?

By Tony Collins

Figures published yesterday on gov.uk show that the number of successful Universal Credit claims remains low.

It means the IT that is being designed to handle millions of claims has had only a relatively small number of actual claims to test it. 399 more words

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Raytheon/Home Office IT dispute rolls on

By Tony Collins

Another big, old government IT contract goes wrong. It’s part of civil service tradition that officials blame the supplier for missing milestones and not delivering what the end-users needed or wanted; and the supplier blames the customer for causing or contributing to the alleged defaults. 640 more words

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Post Office Horizon IT - Commons hearing today

By Tony Collins

Paula Vennells, Chief Executive of the Post Office, is due to answer MPs’ questions today on whether the PO’s Horizon system was partly responsible for ruining the lives of dozens of subpostmasters. 537 more words

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Post Office "tries to sabotage" mediation scheme it set up after IT complaints?

By Tony Collins

BBC R4’s Today programme broadcast interviews yesterday with campaigning Conservative MP James Arbuthnot (who is standing down at the next election) and Mark Davies, Communications Director at the Post Office. 2,108 more words

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Secrecy is one reason gov't IT-based projects fail says MP

By Tony Collins

The BBC, in an article on its website about Fujitsu’s legal dispute with the Department of Health, quotes Richard Bacon MP who, as a member of the Public Accounts Committee, has asked countless civil servants about why their department’s IT-based change projects have not met expectations. 300 more words

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