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Want to improve customer engagement? Make a computer game

What is more boring, but useful, than learning about your workplace RRSP plan? What is more fun, but useless, than playing games at work?

“We regularly look outside our industry for innovative ways to help our customers learn more about retirement savings,” says Nadia Darwish, vice president, Market Development at Sun Life Financial. 467 more words

Executive

5 things you should know before you start your workday

Good morning.

Here’s your executive summary of some of the most newsworthy, fascinating or amusing stories from today’s Financial Post.

1. So long, Future Shop: 66 stores closed; 1,500 people fired… 713 more words

News

How fast can you teach finance?

Sometimes, I am asked, how did we get into this mess? What did we do wrong? My standard answer lies in a phenomena that I have seen in one challenged organization after another and the thing that inspired me to pursue a doctorate degree in Healthcare Administration that was focused on… 1,222 more words

Executive

Catching Up

“Sorry I am late – was unable to locate this meeting room in time – could I quickly catch up on the discussions so far?” This every day phenomenon halts the progress of many a meeting and puts everything in rewind mode. 496 more words

Business

Wikimedia Foundation welcomes Kourosh Karimkhany as VP of Strategic Partnerships


A longtime media executive, Kourosh Karimkhany has worked with leading companies such as Yahoo and Conde Nast — where he spearheaded the acquisition of Wired.com, Ars Technica and Reddit. 461 more words

Communications